HP : HP2-B115 Questions & Answers
Last Updated: Sep 24, 2026
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HP HP2-B115 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Understand Customer Requirements | 20% | - Identify business and user needs - Define solution requirements - Analyze customer environment and usage scenarios |
| Topic 2: HP Personal Systems Portfolio | 25% | - Tablets and mobile devices - Desktops, notebooks and workstations - Security, manageability and performance features |
| Topic 3: Support and Management Tools | 10% | - HP Web Jetadmin and management software - Service and support offerings - Security and mobility solutions |
| Topic 4: Positioning and Selling Solutions | 20% | - Address objections and close sales - Match products to customer needs - Communicate value and ROI |
| Topic 5: HP Printing Solutions Portfolio | 25% | - Multifunction printers and wide-format systems - Features, benefits and competitive advantages - Inkjet and LaserJet product lines |
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
Which serviceability benefit does the HP 800 series offer?
- A. remote servicing support
- B. EasyAccess door
- C. a replacement device within twodays
- D. a two-hour, onsite visit
Correct Answer: B 🗳️
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Where is the customer value in using an HP Enterprise MFP device'?
- A. They are ink-based only: therefore, they give you the lowest cost per page
- B. Every dollar spent printing involves another nine dollars to manage it, so there is a huge potential for cost savings
- C. They use the lowest priced toner cartridges
- D. They are the smallest MFPs in the market, which gives the customer more space on their desktop.
Correct Answer: B 🗳️
Why is the Recommended Monthly Print Volume (RMPV) important?
- A. It gives you an indication whether the customer needs mono or color printing.
- B. It tells you how many sheets of paper you will be able to sell the customer.
- C. It helps you match the right printer for the right customer's environment, to give them the best return on investment
- D. It tells you how many pages a printer will print in its entire lifetime
Correct Answer: A 🗳️
Your education customer needs to provide personal computing facilities in several dedicated computer rooms to support a large number of students at very low cost. Which product line should you offer?
- A. HP Business Desktops
- B. HP Thin Clients
- C. HP ElitePad
- D. HP EliteBook Folio 1000
Correct Answer: A 🗳️
Which statement is correct regarding HP Quick Sets?
- A. It is a highly virtualized infrastructure that includes scalability and reliability.
- B. Through the HP Universal Print Driver you can set a number of tasks that can be achieved at the touch of a button.
- C. HP Quick Sets let your customers launch document workflows that scan and save documents and get it right every time-at the touch of a button.
- D. HP Quick Sets allow you to manage and retrieve your documents from the cloud.
Correct Answer: B 🗳️
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