HP : HP2-B120 Questions & Answers
Last Updated: Sep 21, 2026
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HP HP2-B120 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Pricing Tool of HP cMPS and Cost per Page (CPR) | 12% | |
| Value of Printing System | 29% | |
| HP cMPS Program and HP Channel MPS Program | 32% | |
| Controls and Audit | 4% | |
| HP Partner/Channel Offers and Market Dynamics | 12% | |
| Contractual Cartridge, Partner Status and Contract Upload ICCP | 11% |
HP Selling HP EMEA cMPS Sample Questions:
What is consultative selling?
- A. A long-term relationship as a business advisor
- B. Selling products to meet the immediate need
- C. Closing the sale and moving on to the next challenge
- D. Providing supplies exclusively
Correct Answer: A 🗳️
Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?
- A. Where a pre-approved discount is in place, raise a "top up" OPG discount quoting the cMPS pre-approved SCRP I
- B. If Smart Quote isavailable;attach big deal extract from the pricing tool to the SBD form.
- C. All exceptions requite deal details and business justification to be sent to the local HP Account Manager
- D. If Smart Quote is available, attach extract from the cMPS pricing tool or include deal details in the comment fields
Correct Answer: C 🗳️
Explanation: Only visible for ActualTorrent members. You can sign-up / login (it's free).
Who manages the financing of a Channel Managed Print Services Contract?
- A. HP cMPS Partner
- B. HP Partner Account Manger
- C. HP Services
- D. HP Financial Services
Correct Answer: C 🗳️
Explanation: Only visible for ActualTorrent members. You can sign-up / login (it's free).
Which elements must any Channel Managed Print Services partner have in terms of infrastructure capabilities? (Select two.)
- A. Contract management and utility-based invoicing capabilities
- B. Assessment services with the HP approved audit tools
- C. A supplies delivery capability
- D. Onsite resources for large customers
- E. Licenses for Microsoft Access to run the channel-led pricing tool
Correct Answer: C,E 🗳️
After learning about thecustomer's business and market,what is the next step in the MP imaging and printing sales process?
- A. Qualify the customer's ability to buy
- B. Discuss features and benefits of theproduct you are trying to sell
- C. Bring up promotions, discounts, and service contracts
- D. Assessthe customer's work environment
Correct Answer: C 🗳️
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