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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. Your client is launching their Slack instance on Monday, March 1st and you have decided to offer three Slack User Essentials live training sessions to support their end users. The company is headquartered in San Francisco, and has additional offices in New York and in London.
How should you propose scheduling the three sessions to ensure you can deliver a tailored training experience in Slack?

A) Host one session for San Francisco users prior to March 1st and the other two sessions after March 1st.
B) Host three sessions to accommodate various time zones throughout the week of March 1st.
C) Host weekly sessions on Mondays at 9am ET, starting on March 1st, ending on March 15th.
D) Host three sessions at various times of the week prior to the March 1st launch.

2. Your Enterprise Grid plan client is preparing a presentation for senior leadership and needs to provide a complete count of the number of people in the workspace.
Which org-level metric should you recommend your client use to find this count?

A) Members who posted
B) Full members
C) Total membership
D) Guests

3. When providing your client with an executive summary of their selected grid design, which three key pieces of information should you include?

A) Grid design benefits and considerations
B) Workspace(s) and access level
C) Channel recommendations
D) Admin processes
E) User analytics and KPIs
F) Training recommendations

4. What information learned during discovery will be most helpful when creating a grid design recommendation?

A) How teams currently share information across the organization
B) Your client's mergers and acquisition strategy
C) The ratio of your client's public versus private channels
D) Which apps are most used and should be added to each workspace

5. You are helping your client plan a grid migration, and they ask you what will happen to the URL of the existing workspace after the migration is complete.
What should you tell them about the existing workspace URL?

A) It will remain the same and take users back to the original workspace outside the grid org.
B) It will automatically be updated with a randomly generated new URL.
C) It will remain the same and take users to the workspace within the grid org.
D) It will remain the same but stops working.

Solutions: