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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A Household Account has Contacts with Recurring Donations, Relationships, and closed/won donations associated with it.
What happens when a system administrator attempts to delete this Household Account record?

A) The Household Account record is deleted.
B) There is an error message because there are relationships associated with the Contacts in this Account.
C) There is an error message because there are closed/won donations associated with the Account record.
D) There is an error message because there are recurring donations associated with the Contacts in this Account.

2. A nonprofit organization needs to frequently import membership renewal data and daily donation data and needs a different configuration for each.
Which tool should the consultant recommend?

A) Salesforce Import Wizard
B) NPSP Data Importer
C) Salesforce Data Loader
D) NPSP Data Import Batch

3. The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation. The development director wants a report to show who the solicitor is for each donor.
Which report type does the system admin need to use to create the requested report?

A) Contacts with Relationships
B) Opportunities with Contact Roles
C) Opportunities with Partial Soft Credits and Contacts
D) Accounts with Contact Roles and Household

4. A nonprofit organization wants a report that compares giving at a consistent point in time from year to year.
Now should the consultant set this up?

A) Create a matrix report bucketing the dates you wish to compare.
B) Set up a Reporting Snapshot on Opportunities.
C) Run the NPSP Account SYBUNT and Contact SYBUNT reports.
D) Create a joined report showing the two years side by side.

5. A nationally federated nonprofit is implementing a single Salesforce org to provide shared fundraising services to its four regional affiliates. Each affiliate and the national nonprofit must see only its own donor data.
Which Salesforce feature would enable this level of record access?

A) Role Hierarchy
B) Criteria-based sharing
C) Divisions
D) Record Types

Solutions: