Salesforce : Arch-302 Questions & Answers
Last Updated: Oct 12, 2026
No. of Questions: 154 Questions & Answers with Testing Engine
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Salesforce Arch-302 Practice Q&A's
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Failing Arch-302 means paying the registration fee all over again, which makes thorough preparation the cheaper option. The Salesforce Certified B2C Solution Architect practice questions from ActualTorrent give you 154 chances to rehearse before the day that counts, so you can walk in ready the first time.
Salesforce Arch-302 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified B2C Solution Architect |
| Exam Number: | Arch-302 |
| Exam Price: | USD 400 (retake: USD 200) |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 60–65 |
| Passing Score: | 63% |
| Related Certifications: | Salesforce Certified Integration Architect Salesforce Certified Platform App Builder Salesforce Certified Data Architect |
| Exam Format: | Scenario-based, Multiple-select, Multiple-choice |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Recommended Training: | B2C Solution Architect Cert Prep Salesforce Trailhead Learning Path |
| Exam Registration: | Salesforce Certification Registration Pearson VUE |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite at Pearson VUE / Kryterion testing centers |
| Pre Condition: | Recommended: Platform App Builder, Integration Architect, Data Architect certifications; 2–3 years multi-cloud experience |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/b2c-solution-architect |
Salesforce Arch-302 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery and Customer Success | 27% | - Define success criteria and implementation roadmap - Facilitate customer engagement and requirements gathering - Validate architecture, systems of record, and risks |
| Topic 2: Architecture Design | 18% | - Design multi-cloud solution architecture - Illustrate interactions between Salesforce clouds and third-party systems - Address security, compliance, and data residency requirements |
| Topic 3: Data Models and Management | 25% | - Plan data integration, synchronization, and governance - Define data models and relationships across systems - Manage data quality, migration, and lifecycle |
| Topic 4: Functional Capabilities and Business Value | 7% | - Recommend suitable Salesforce products for business processes - Evaluate product features and business outcomes - Map customer journeys to B2C solutions |
| Topic 5: Integration Strategy | 23% | - Design secure, scalable, and high-performance integrations - Evaluate tools, middleware, and custom development needs - Select integration patterns and APIs |
Frequently Asked Questions About Salesforce Certified B2C Solution Architect
The Arch-302 exam leads to the Salesforce Certified B2C Solution Architect certification, a Architect / Expert-level credential from Salesforce. It validates the skills measured by the Salesforce Certified B2C Solution Architect syllabus and is a recognized step for IT professionals building their careers, and it sits alongside related credentials such as Salesforce Certified Platform App Builder, Salesforce Certified Integration Architect, Salesforce Certified Data Architect.
The Salesforce Certified B2C Solution Architect exam includes 60–65 questions and gives you 120 minutes to complete them. That works out to a fairly tight pace, so reading each question carefully but decisively matters more than perfectionism. If a question stalls you, flag it and move on; banking the easier points first keeps time pressure from snowballing near the end. Before test day, run at least one full timed session with the ActualTorrent practice test so the rhythm feels familiar rather than rushed.
You need 63% to pass the Arch-302 exam, and the official registration fee is USD 400 (retake: USD 200). Keep in mind that a failed attempt means paying the full fee again to retake the exam, so it pays to be honest with yourself before booking a seat. A practical benchmark: work through the 154 practice questions at ActualTorrent until you can score comfortably above the passing line in timed mode, then schedule your exam.
Recommended: Platform App Builder, Integration Architect, Data Architect certifications; 2–3 years multi-cloud experience Because Salesforce may adjust its policies over time, we recommend confirming the latest requirements on the official exam page (official exam page) before you register.
You can sign up for the Salesforce Certified B2C Solution Architect exam through any of the official registration channels below:
As for how the exam is delivered: Online proctored or onsite at Pearson VUE / Kryterion testing centers.
Salesforce suggests the following training options for candidates preparing for Salesforce Certified B2C Solution Architect:
Formal training is a solid foundation, and pairing it with the 154 practice questions from ActualTorrent helps you turn that knowledge into exam-day confidence.
Yes. ActualTorrent offers a free PDF demo of the Salesforce Certified B2C Solution Architect material, so you can review the question style and answer quality before making a decision. Every purchase also includes 365 days of free updates, and after that period you can extend your updates at a 50% discount, which keeps your preparation current through 2026 and beyond.
If you take the Salesforce Certified B2C Solution Architect exam within 60 days of your purchase and do not pass, ActualTorrent offers a full refund under its Money Back Guarantee. To apply, send a scanned copy of your exam enrollment slip together with your official Score Report in PDF format within 2 days of the exam date, and your claim will be processed within 7 days. The guarantee applies only to the corresponding exam: attempts made within 3 days of purchase, exams downloaded but never actually taken, free materials, and expired orders are not eligible, and the candidate name must match the purchaser name. If you would rather not take a refund, you can exchange your product for two additional exam preparation products of equal value and keep the update service on your original purchase. Delivery itself is instant: your product is available for download right after payment and is also sent to your email within one minute, and if it has not arrived within 2 hours, contact our support team. There is no limit on how many computers you can install it on.
The Salesforce Certified B2C Solution Architect syllabus is divided into 5 main domains, including Functional Capabilities and Business Value (7%), Data Models and Management (25%), Discovery and Customer Success (27%). Each domain carries a different share of the total score, so knowing where the weight sits helps you allocate your study time wisely. You will find the complete, up-to-date outline in the Exam Topics section above.
Salesforce Certified B2C Solution Architect Sample Questions:
An organization currently has separate teams supporting Service Cloud, Marketing Cloud, store operations with a point-of-sale solution, and eCommerce with Commerce Cloud. Each business unit has their own key performance indicators (KPIs) but the organization is struggling to understand the big picture and improve customer engagement with the brand.
In which two ways would Salesforce CDP help in this scenario?
Choose 2 answers
- A. It can power experiences through other channels like Marketing Cloud Engagement by activating customer segments.
- B. It ingests customer data from each system and uses matching rules to find records representing the same person, uniting them under a Unified Individual.
- C. It provides cross-channel analytics using pre-built, native dashboards and charts within the unified profile.
- D. It creates one Individual record that replaces the system-specific records in other products, creating a unified view of the customer.
Correct Answer: A,B 🗳️
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A company wants to Implement B2C Commerce and Service Cloud and connect the systems with their existing Instance of Marketing Cloud.
Which two tactics should a Solution Architect recommend to model a customer across all three systems?
Choose 2 answers
- A. Use Customer 360 Data Manager to assign the Global Party ID and use it as a primary key across all systems including the new Subscriber ID in Marketing Cloud.
- B. Send the Marketing Cloud Subscriber Key to Service Cloud and B2C Commerce to be held for reference.
- C. Migrate the Subscriber Key in Marketing Cloud to be the Service Cloud Contact or Person Account ID.
- D. Using Service Cloud as a central point hold unique identifiers from all systems including the Service Cloud Contact or Person Account ID and B2C Commerce CustomerNo and Customer ID
Correct Answer: C,D 🗳️
Explanation: Only visible for ActualTorrent members. You can sign-up / login (it's free).
Universal Containers currently has B2C Commerce and Marketing cloud for their commerce and marketing needs. They are concerned with the amount of abandoned carts they currently have with many of their customers and have requested to implement an abandoned cart solution.
What should a Solution Architect do first to accommodate a scalable and functional abandoned cart solution between B2C Commerce and Marketing Cloud?
- A. Enable Collect Tracking within Marketing Cloud Personalization Builder
- B. Install Customer Tracking within Commerce Cloud Cartridge
- C. Create Cart Abandonment Emails within Marketing Cloud Email Studio
- D. Enable Collect Tracking within Marketing Cloud Email Studio
Correct Answer: A 🗳️
Explanation: Only visible for ActualTorrent members. You can sign-up / login (it's free).
A multi-brand company uses 82C Commerce, Service Cloud, and Marketing Cloud and wants to deliver integrated customer experiences across these Salesforce products, The company has one B2C Commerce realm Serving two storefronts, a Salesforce ora, and a Marketing Cloud Instance. None of these Salesforce Clouds are integrated. The company wants to know which Salesforce products require custom integration for this multi-cloud architecture.
Which two considerations should a Solution Architect provide to answer the company's question?
Choose 2 answers
- A. An integration must be developed between 82C Commerce and Service Cloud to enable the synchronization of customer profiles and unlock REST API access between the two products.
- B. An integration between Service Cloud and B2C Commerce is not necessary, as these clouds are natively integrated and both products are built on the Salesforce Platform.
- C. An integration must be developed between B2C Commerce and Marketing Cloud to enable Marketing Cloud REST APT access from B2C Commerce.
- D. An integration must be developed between Service Cloud and Marketing Cloud to enable Marketing Cloud REST API access from Service Cloud.
Correct Answer: A,C 🗳️
Explanation: Only visible for ActualTorrent members. You can sign-up / login (it's free).
universal Containers (DC) is seeing an increased volume of customers browsing for higher-value items across multiple brands and longer cons/deration times before customers place orders based on what is in their shopping carts.
What are two tactics that a Solution Architect could recommend to understand how to optimize the checkout process' Choose 2 answers
- A. Create an Abandoned Cart journey by brand across all carts
- B. Work with stakeholders to create a customer Journey map that improves conversions
- C. Run reports on the value of cart Items and time since the last activity
- D. Enable customer service to update and complete a cart transaction on behalf of the customer
Correct Answer: B,C 🗳️
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