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Oracle 1Z1-456 Exam Syllabus Topics:

Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. You are the VP of Relations for your want to provide extra support to one of your largest customers. In order to offer your customer the best talent from among your resources, you decide to create a resource team. Which three components would you include within the resource team?

A) individual resources
B) Resource Organizations
C) resource team organizational restrictions
D) roles within the resource team
E) Resource Hierarchy

2. A sales manager has been assigned to develop a competitor management program in his organization, with the primary objective of ensuring that his Sales organization has 360 degree view of its competitors. Select the two activities that the sales manager would perform in Oracle Fusion Competitor Management functionality.

A) Identify and manage internal Experts within his sales organization.
B) Capture Win/loss Reasons at various opportunities.
C) Manage activity thresholds.
D) Design and build a Plan for how to tackle competitor threats in a sale.
E) Identify and manage Competitor Presence in industries and geographies.

3. Identify three rule set components used to define rule-based assignment for work objects in Assignment Manager.

A) Work Object
B) Rule Set Type
C) Filter Settings
D) Rule Action
E) Candidate Object

4. While implementing the Oracle Fusion CRM application, you need to record travel frequency as a custom work requirement.
Which option would accomplish this goal?

A) Use a Person Profile 1o capture the employee's travel frequency based on employee user ID.
B) Use a Model Profile to capture the organization's travel frequency.
C) Use a Model Profile to capture the position's travel frequency.
D) Create a free form text Field, and then query the values against the database.
E) Use a Person Profile to capture the employee's travel frequency based on employee name.

5. You have just attempted to import a flat file containing opportunity data. Although the import process completed, you do not see any of the data in the Fusion application.
How can you access more information to troubleshoot the issue?

A) Navigate to the import record in Oracle Web Services.
B) Drill down on the Import Activity'sStatus field and open the error file.
C) Drill down on the Import Activity's Status field and open the log file.
D) Open the log file that is automatically emailed to the administrator after the import process completes.
E) Drill down on the Import Activity's Status field and open the exception file.

Solutions: