Avaya : 3303 Questions & Answers

Last Updated: Oct 10, 2026

No. of Questions: 82 Questions & Answers with Testing Engine

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Avaya 3303 Practice Q&A's

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Every difficult point you identify in practice is one less surprise on exam day. ActualTorrent helps you find them with 82 verified practice questions for the Avaya Proactive Contact Implementation and Maintenance exam and a printable PDF for review.

Avaya 3303 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Proactive Contact Implementation and Maintenance Exam
Exam Number:3303
Available Languages:English
Exam Duration:90 minutes
Real Exam Qty:75–82
Exam Price:$125–$150 USD
Related Certifications:ASPS Avaya Proactive Contact
ACIS Avaya Proactive Contact
Passing Score:70%
Exam Format:Multiple Choice, Single/Multiple Select
Certificate Validity Period:2 years
Recommended Training:ATA00781VEN Avaya Proactive Contact 5.0 Implementation & Configuration
Official Avaya Proactive Contact Documentation
Exam Registration:Avaya Learning
Pearson VUE
Sample Questions: DOWNLOAD DEMO
Exam Way:Proctored exam at Pearson VUE test centers or online proctored
Pre Condition:Recommended: 1–2 years hands-on experience with Avaya Proactive Contact; no mandatory prerequisites, but ACIS-level knowledge is advised
Official Syllabus URL:https://www.avaya-learning.com/

Avaya 3303 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Maintenance & Troubleshooting25%- Routine Maintenance
  • 1. Software updates and patches
    • 2. Backup and restore procedures
      - Troubleshooting
      • 1. Database and performance problems
        • 2. Common error codes and resolution
          • 3. Connectivity and call flow issues
            Topic 2: System Architecture & Installation25%- Proactive Contact Components
            • 1. Network and IP requirements
              • 2. Server roles and services
                - Installation & Configuration
                • 1. Software installation process
                  • 2. Initial setup and configuration
                    Topic 3: Administration & Configuration30%- Agent & Supervisor Setup
                    • 1. Agent desktop configuration
                      • 2. Supervisor console access
                        - Campaign & Job Management
                        • 1. Expert calling ratio settings
                          • 2. Creating and managing calling lists
                            • 3. Job control and dialing rules
                              Topic 4: Operation & Monitoring20%- System Monitoring
                              • 1. Event logging and alerts
                                • 2. Real-time statistics and dashboards
                                  - Reports & Analytics
                                  • 1. Campaign outcome analysis
                                    • 2. Performance reports

                                      3303 Exam Practice FAQ

                                      The Avaya Proactive Contact Implementation and Maintenance exam contains 75–82 questions, and you will have 90 minutes minutes to complete them. Practicing within the same limits builds the pacing the real exam demands.

                                      This package includes 82 practice questions for the Avaya Proactive Contact Implementation and Maintenance exam. Every answer is verified by an experienced team of experts, so you can trust what you study.

                                      The PDF version downloads in seconds and prints cleanly, so you can read on paper, flip through the pages freely, and write notes in the margins as you go. Marking each mistake on paper makes review sessions concrete: you see exactly which questions tripped you up and which topics need another round.

                                      The Avaya Proactive Contact Implementation and Maintenance practice questions are organized around the official exam objectives. Key topics include:

                                      • Maintenance & Troubleshooting (25%)
                                      • Administration & Configuration (30%)
                                      • Operation & Monitoring (20%)

                                      Use your printed pages to flag the topics that give you trouble, then focus your next session there.

                                      You can register for the Avaya Proactive Contact Implementation and Maintenance exam through the official channels:

                                      The Avaya Proactive Contact Implementation and Maintenance exam requires a score of 70% to pass, and the official registration fee is $125–$150 USD. Because the fee is significant, preparing thoroughly the first time is the practical choice.

                                      The Avaya Proactive Contact Implementation and Maintenance exam is scored on a scale where 70% is required to pass, and the official exam fee is $125–$150 USD.

                                      Recommended: 1–2 years hands-on experience with Avaya Proactive Contact; no mandatory prerequisites, but ACIS-level knowledge is advised

                                      You can confirm the current eligibility requirements on the official 3303 exam page before you register.

                                      If you learn best with physical pages, the PDF version is built for you. Print the full 82 practice questions for the 3303 exam, work through them anywhere without a device, and keep your annotated pages as a personal review guide. The PC and online versions remain available whenever you want interactive practice.

                                      Avaya Proactive Contact Implementation and Maintenance Sample Questions:

                                      Question #1

                                      Which two statements are true for the Cell Phone Campaign Call Progress setting? (Choose two.)

                                      • A. This feature should be set to one (1) for UK due to OFCOM regulations.
                                      • B. One (1) is the longest duration for the system to "listen" to the call and four (4) is the minimum.
                                      • C. This feature should be set to four (4) for UK due to OFCOM regulations.
                                      • D. Four (4) is the longest duration for the system to "listen" to the call and one (1) is the minimum.
                                      • E. A value of 0 turns off the feature.
                                      Reveal Solution  Discussion  0

                                      Correct Answer: B,E  🗳️

                                      Question #2

                                      To configure the opt-out feature for a virtual job, you need to select the check-box against "Should 'opt outs' be enabled". This enables other configuration parameters for this feature.
                                      Which three configuration parameters are correct? (Choose three.)

                                      • A. When opt-out happens, transfer to : Transfer to an outbound job
                                      • B. When an opt-out happens, transfer to .. : Transfer to a VDN
                                      • C. Message to be played when opt-out fails : 1
                                      • D. Opt out Digit: #
                                      • E. Opt-out Digit: 5
                                      Reveal Solution  Discussion  0

                                      Correct Answer: B,C,E  🗳️

                                      Question #3

                                      A Job is running and agents are logged in, but a report executed from Analyst shows no data for that job. On the Historical Data Server Component (HDSC. system, you confirm that the database is running.What are two possible causes for this? (Choose two.)

                                      • A. The logger is not running.
                                      • B. The service monitor is not running.
                                      • C. The dccserver is not running.
                                      • D. The data pump is not running.
                                      • E. The HDSC system is not running.
                                      Reveal Solution  Discussion  0

                                      Correct Answer: D,E  🗳️

                                      Question #4

                                      Which backup would contain a complete image of the system on Proactive Contact?

                                      • A. System Configuration Files
                                      • B. Complete System
                                      • C. Create Bootable Backup
                                      • D. System and Calling Lists
                                      Reveal Solution  Discussion  0

                                      Correct Answer: C  🗳️

                                      Question #5

                                      Which two statements are accurate regarding networking requirements in Avaya Proactive Contact (APC. installation? (Choose two.)

                                      • A. APC supports Ethernet III networks with User Datagram Protocol (UDP) feature.
                                      • B. The connection between a PG230 and the Application server must be l0BaseT.
                                      • C. Traffic isolation is needed between the digital switch and the Application Enablement Services (AES).
                                      • D. The APC server can use a DHCP address.
                                      • E. The supervisor workstation requires a DHCP address.
                                      Reveal Solution  Discussion  0

                                      Correct Answer: B,C  🗳️

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