Avaya : 3000-2 Questions & Answers

Last Updated: Sep 16, 2026

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Avaya 3000-2 Exam Syllabus Topics:

SectionObjectives
Topic 1: SME Communications Solution Architecture- Platform Overview
  • 1. System capacity and deployment considerations
  • 2. IP Office architecture and components
  • 3. SME communications solution design
Topic 2: Applications and Services- Communication Services
  • 1. Voicemail configuration
  • 2. Unified communications features
  • 3. Call routing and hunt groups
Topic 3: Security and Administration- Administrative Management
  • 1. Best practices for system administration
  • 2. Access control and permissions
  • 3. User and system security
Topic 4: Maintenance and Troubleshooting- System Support
  • 1. Monitoring and diagnostics
  • 2. Backup, restore, and software upgrades
  • 3. Log analysis and fault isolation
Topic 5: Installation and Configuration- System Deployment
  • 1. Network and telephony integration
  • 2. Initial installation and licensing
  • 3. User, extension, and trunk configuration

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

Question #1

Where can you find information detailing which software versions are compatible with each other?

  • A. IP Office User Guide
  • B. The IP Office Installation Guide
  • C. The IP Office Technical Bulletins
  • D. IP Office Manager Help File
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #2

Secure Digital (SD) card commands can be invoked from which three sources? (Choose three.)

  • A. IP Office System Monitor
  • B. Avaya phones
  • C. VoiceMail Pro Client
  • D. System Status Application (SSA)
  • E. IP Office Manager
Reveal Solution  Discussion  0

Correct Answer: B,D,E  🗳️

Question #3

Which supported hardware is needed to protect an analog extension port that is in a different building than the control unit?

  • A. IP Office Barrier Box
  • B. ITWLinx towerMAX DS/2
  • C. Analog surge protector
  • D. ITWLinx towerMAX SCL/8
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

In addition to IIS, which two other software prerequisites do you need for a CCR installation? (Choose two.)

  • A. MS-SQL 2005/Express
  • B. Microsoft .NET Framework 3.5 Family Updates
  • C. MSDE 2000
  • D. DCOM service
  • E. Microsoft C#
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

Question #5

A customer is implementing an IP Office with VoiceMail Pro. They would like the ability to control their voicemail boxes via the display on their IP hard phones at their desks. Which feature should be activated to accomplish this?

  • A. Visual Voice
  • B. Integrated Messaging
  • C. Universal Messaging Service
  • D. Voicemail Display
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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