Avaya : 7004.1 Questions & Answers

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Avaya 7004.1 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Security & System Management10%- Access Control & Security
  • 1. User rights and authentication
    • 2. Security best practices
      Topic 2: System Architecture & Components20%- IP Peer Networking
      • 1. IP Peer configuration and protocols
        • 2. Network Routing Service (NRS)
          - CS 1000 Hardware and Software Architecture
          • 1. CS 1000E and CS 1000M platforms
            • 2. System components and redundancy
              Topic 3: Maintenance & Monitoring25%- System Monitoring & Alarms
              • 1. Log analysis and alarm handling
                • 2. Performance monitoring tools
                  - Routine Maintenance
                  • 1. Software upgrades and patches
                    • 2. Backup and restore procedures
                      Topic 4: Troubleshooting & Fault Resolution20%- Common Fault Isolation
                      • 1. Hardware and media gateway issues
                        • 2. Call routing and signaling problems
                          - Diagnostic Tools
                          • 1. Network and protocol troubleshooting
                            • 2. Trace commands and system utilities
                              Topic 5: System Administration & Configuration25%- Element Manager & System Manager
                              • 1. User and device provisioning
                                • 2. Dialing plans and routing configuration
                                  - Feature Implementation
                                  • 1. Integration with Avaya Aura
                                    • 2. Call processing and services

                                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                                      Question #1

                                      Your customer has a Communication Server 1000 RIs. 7 x system equipped with System Errors and Events Lookup pack 245 that provides the ability to display system messages on screen.
                                      When a system message in received, which procedure should you use to look it up and display it on the screen?

                                      • A. Enter errcde followed by the system error code and <cr>. For example, errcde bug4080<cr>
                                      • B. Enter err followed by the system error code followed by <cr>. For example, err bug4080<cr>
                                      • C. Enter bug followed by the system error code and <cr>. For example, bugerr4080<cr>
                                      • D. Enter the system error number followed by <cr> For example, bug4080<cr>
                                      Reveal Solution  Discussion  0

                                      Correct Answer: C  🗳️

                                      Explanation: Only visible for ActualTorrent members. You can sign-up / login (it's free).

                                      Question #2

                                      A customer has deployed a Communication Server 1000 RIs. 7 x system at their site. Their sales department is expanding and you have been asked to add Ave new telephones with the same capabilities as the existing telephones in the department.
                                      Which programming command should you use to complete this task?

                                      • A. Move from TN
                                      • B. Copy from DN
                                      • C. Copy from TN
                                      • D. Move to DN
                                      Reveal Solution  Discussion  0

                                      Correct Answer: C  🗳️

                                      Question #3

                                      When attempting to program Zone Based Dialing through Element Manager, the user is unable to access the Dialing Configuration Page.
                                      What needs to be configured before the Dialing Configuration Page can be accessed, assuming the ZBN_PACKAGE (420) is already installed?

                                      • A. Nothing, Zone Based Dialing cannot be configured in Element Manger.
                                      • B. The CDP dialing plan needs to be programmed.
                                      • C. Number Zones need to be configured
                                      • D. The ZBN_PACKAGE (420) needs to be disabled.
                                      Reveal Solution  Discussion  0

                                      Correct Answer: C  🗳️

                                      Question #4

                                      Click the Exhibit button.


                                      A customer has deployed a Communication Server 1000 RIs. 7 x system at their site. You have been asked to swap two telephone sets shown in the print-outs.
                                      What win you ten me customer regarding this request?

                                      • A. These two telephones cannot be swapped because they are not in the some Call Pickup group.
                                      • B. These two telephones can be swapped because they both have the same VCE Class of service.
                                      • C. These two telephones can be swapped because they are both assigned to TGAR 1.
                                      • D. These two telephones cannot be swapped because they do have compatible
                                      Reveal Solution  Discussion  0

                                      Correct Answer: D  🗳️

                                      Question #5

                                      Due to Directory Number conflicts in the Communication Server 1000 network, the
                                      customer wants to route calls by Home Location Codes (HLOC) and Location Codes (LOCs).
                                      Consider the following Home Location Codes.
                                      HLOC for system A = 329
                                      HLOC for system B = 429
                                      What LOC should be provisioned for system A?

                                      • A. LOC for System A = 429
                                      • B. LOC for System A = 329
                                      • C. LOC for System A = 49
                                      • D. LOC for System A = 3
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A  🗳️

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