Avaya : 7004-1 Questions & Answers

Last Updated: Oct 08, 2026

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Targeted preparation beats scattered reading every time, especially for a structured certification exam. ActualTorrent keeps your 7004-1 preparation targeted with 66 practice questions mapped to the Avaya Communication Server 1000 for Avaya Aura® Maintenance objectives, so you study exactly what the exam tests.

Avaya 7004-1 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam 7004-1
Exam Number:7004-1
Exam Format:Multiple Choice, Scenario-based Questions
Exam Duration:90-120
Available Languages:English
Related Certifications:Avaya Aura® Core Components
Avaya Aura® Certification Track
Avaya Communication Server 1000 Administration
Recommended Training:Avaya Communication Server 1000 training courses
Exam Registration:Avaya Training and Certification Portal
Sample Questions: DOWNLOAD DEMO
Exam Way:Computer-based exam delivered through authorized Avaya testing or training partners
Pre Condition:Recommended experience with Avaya Communication Server 1000 systems and basic IP telephony knowledge
Official Syllabus URL:https://www.avaya.com

Avaya 7004-1 Exam Syllabus Topics:

SectionObjectives
Installation and Configuration- System setup and initialization
  • 1. Software installation and upgrades
    • 2. Basic system configuration parameters
      Networking and Integration- Integration with Avaya Aura® ecosystem
      • 1. SIP and IP telephony connectivity
        • 2. Network troubleshooting basics
          Maintenance and Troubleshooting- System maintenance procedures
          • 1. Performance monitoring
            • 2. Alarm handling and fault resolution
              Telephony Features and Services- Call routing and feature administration
              • 1. User and extension management
                • 2. Voice services configuration
                  CS 1000 System Architecture- Core system components and architecture overview
                  • 1. Hardware and software components
                    • 2. Call processing fundamentals

                      Your 7004-1 Questions Answered

                      We believe useful study material should be accessible to every candidate, whatever their budget. That is why our prices are kept reasonable, why a free demo is open to everyone, and why discounts run from time to time — quality preparation should never be a privilege reserved for the few.

                      This package includes 66 practice questions for the Avaya Communication Server 1000 for Avaya Aura® Maintenance exam. Every answer is verified by an experienced team of experts, so you can trust what you study.

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                      You can register for the Avaya Communication Server 1000 for Avaya Aura® Maintenance exam through the official channels:

                      Recommended experience with Avaya Communication Server 1000 systems and basic IP telephony knowledge

                      You can confirm the current eligibility requirements on the official 7004-1 exam page before you register.

                      The Avaya Communication Server 1000 for Avaya Aura® Maintenance practice questions are organized around the official exam objectives. Key topics include:

                      • Networking and Integration ()
                      • CS 1000 System Architecture ()
                      • Telephony Features and Services ()

                      Targeted practice against these topics is far more efficient than unfocused reading.

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      Question #1

                      You have just created 10 new 1140E IP DeskPhone for your customer using Element Manager. Using accessing Subscriber Manger to assign the users to those newly created telephones, you notice that the telephones do not appear in Subscribe Manager database.
                      Which Subscriber Manager synchronization mechanism updates the Subscribe Manger database with the Communication Server 1000 Element Manger database?

                      • A. Synchronize Accounts
                      • B. Synchronize Job
                      • C. Synchronize Locations
                      • D. Synchronize Subscribers
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

                      Question #2

                      Click the Exhibit button.

                      A customer wants to allow a station user to save an incoming number (Off-Net, Local Number) to their Personal Directory and afterwards use it to place an outgoing call without having to perform an manual manipulation to the number.
                      Consider the customer dialing plan shown in the exhibit.
                      Communication Server 1000 is configured for DAPC = YES in the Route Data Block.
                      With reference to the DAPC Table options in the exhibit, which Dial Access Prefix on CLID (DAPC) table should be used?

                      • A. Table 4
                      • B. Table 3
                      • C. Table 1
                      • D. Table 2
                      Reveal Solution  Discussion  0

                      Correct Answer: B  🗳️

                      Question #3

                      A customer has deployed a Communication Server (CS) 1000 RIs. 7 x system at their site. They have asked you if the CS 1000 has a feature that can extend and ring calls to other locations. You have decided that Personal Call Assistant (PCA) will meet the customer's requirements and verified that the system is equipped with Package 398, and that it has sufficient ISM parameters. Which step must be performed first when implementing PCA?

                      • A. Enable the PCA feature for the customer
                      • B. Configure Flexible feature codes for PCA control
                      • C. Configure the telephone parameters to support PCA
                      • D. Locate or configure a Superloop for PCA
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

                      Question #4

                      Click the Exhibit button.

                      A customer requires that Distinctive Ringing on a route be allowed.
                      Which programming within the Customer Data Block (LD 15) indicates the number of times the call receive a distinctive ring before redirection?

                      • A. FNA0, FNA1, and FNA2
                      • B. CRTO, CRT1, and CRT2
                      • C. RNGO, RNG1, RNG2
                      • D. DFN0, DFN1, and DFN2
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

                      Question #5

                      Click the Exhibit button.


                      Given a customer's Coordinating Dialing Plan shown in the exhibit, if a Station user at CDP Switch #2 dials 327-3249, which route list used and where will the call terminate?

                      • A. Route List 10 will be utilized and the call will terminate at CDP Switch #3
                      • B. Route List 5 will be utilized and the call will terminate at CDP Switch #2
                      • C. Route List 1 will be utilized and the call will terminate at CDP Switch #3
                      • D. Route List 2 will be utilized and the call will terminate at CDP Switch #2
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

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