Last Updated: Oct 08, 2026
No. of Questions: 66 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam |
| Exam Number: | 7004-1 |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice |
| Related Certifications: | Avaya CS1000 Administration Avaya Aura Integration |
| Real Exam Qty: | 60-66 |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Exam Price: | $125 USD |
| Recommended Training: | Avaya Official Training: CS1000 Maintenance |
| Exam Registration: | Avaya Certification Portal Pearson VUE Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite testing at authorized test centers |
| Pre Condition: | Recommended: Basic knowledge of Avaya CS1000, IP telephony, and networking fundamentals |
| Official Syllabus URL: | https://support.avaya.com/certification/ |
| Section | Weight | Objectives |
|---|---|---|
| Security & System Integrity | 10% | - Access control and user rights - Security best practices |
| Troubleshooting & Diagnostics | 20% | - Fault isolation methodology - Call processing issues - Network and signaling problems |
| System Architecture & Overview | 20% | - Hardware and software versions - Avaya Aura integration - CS1000 platform components |
| Configuration & Feature Management | 25% | - Feature activation and management - User and station administration - Dial plan and routing configuration |
| System Maintenance & Operations | 25% | - Backup and recovery procedures - Software upgrades and patching - System monitoring and performance management |
The Avaya Communication Server 1000 for Avaya Aura® Maintenance content is the same across all three formats: a printable PDF, a software engine, and an online engine. The free demo lets you try each interface before buying, so you can pick the one that matches how you study rather than guessing.
The package contains 66 practice questions for the 7004-1 exam, all verified by our IT experts. A free demo is available so you can review the style before you buy.
Use the weights above to divide your study time where it matters most.
The engine presents Avaya Communication Server 1000 for Avaya Aura® Maintenance questions in random order, so each session feels like a fresh test rather than a memorized list. After every simulated exam you receive a score, and your errors are clearly marked, which makes it easy to see your weak and strong areas and build a focused study plan.
The real 7004-1 exam gives you 90 minutes minutes for 60-66 questions. The engine lets you rehearse under the same kind of time pressure, so pacing decisions become automatic.
Avaya Certification Portal: register for 7004-1
Pearson VUE Registration: register for 7004-1
Avaya Official Training: CS1000 Maintenance: Visit official page
To pass 7004-1 you need 70%, and the official fee is $125 USD. Setting the target score early makes it easier to measure your progress in practice tests.
Recommended: Basic knowledge of Avaya CS1000, IP telephony, and networking fundamentals
Click the Exhibit button.

A customer has deployed a Communication Server 1000 RIs. 7 x system at their site. You have been asked to swap two telephone sets shown in the print-outs.
What win you ten me customer regarding this request?
Correct Answer: D 🗳️
When deploying ESA for IP telephones, a method for determining the location of the IP telephones is required. If you are deploying internally, what would one method be?
Correct Answer: C 🗳️
Click the Exhibit button.

An employee at a company is placing a call to telephone number 214-774-3299. The employee, believing this is a toll call, dials 9-1-214-774-3299. However, this call is a local call.
Access Code 1 = 9
The Central Office utilizes a 7-digital dialing plan.
Given the DMI indexes programmed into this Communication Server 1000 shown in the exhibit, which DMI would be used to modify the dialed digits to outpulse the correct digits to the Central Office?
Correct Answer: D 🗳️
Click the Exhibit button.
The local Central Office required that all calls dialed utilize dialing, however users forget to dial the NPA for local calls. Which DMI entry would be utilized to insert the NPA of 214 when a user dials 9-774-3299?
Correct Answer: B 🗳️
An enterprise has a network with Communication Server 1000E systems running RIs 7 x IP Peer Network. For this network, when are the Digital Signal Processor (DSP) resources required?
Correct Answer: C 🗳️
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