Avaya : 7004-1 Questions & Answers

Last Updated: Oct 08, 2026

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Avaya 7004-1 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
Exam Number:7004-1
Certificate Validity Period:2 years
Passing Score:70%
Exam Format:Multiple Choice
Related Certifications:Avaya CS1000 Administration
Avaya Aura Integration
Real Exam Qty:60-66
Exam Duration:90 minutes
Available Languages:English
Exam Price:$125 USD
Recommended Training:Avaya Official Training: CS1000 Maintenance
Exam Registration:Avaya Certification Portal
Pearson VUE Registration
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored or onsite testing at authorized test centers
Pre Condition:Recommended: Basic knowledge of Avaya CS1000, IP telephony, and networking fundamentals
Official Syllabus URL:https://support.avaya.com/certification/

Avaya 7004-1 Exam Syllabus Topics:

SectionWeightObjectives
Security & System Integrity10%- Access control and user rights
- Security best practices
Troubleshooting & Diagnostics20%- Fault isolation methodology
- Call processing issues
- Network and signaling problems
System Architecture & Overview20%- Hardware and software versions
- Avaya Aura integration
- CS1000 platform components
Configuration & Feature Management25%- Feature activation and management
- User and station administration
- Dial plan and routing configuration
System Maintenance & Operations25%- Backup and recovery procedures
- Software upgrades and patching
- System monitoring and performance management

What Candidates Ask About Avaya Communication Server 1000 for Avaya Aura® Maintenance

The Avaya Communication Server 1000 for Avaya Aura® Maintenance content is the same across all three formats: a printable PDF, a software engine, and an online engine. The free demo lets you try each interface before buying, so you can pick the one that matches how you study rather than guessing.

The package contains 66 practice questions for the 7004-1 exam, all verified by our IT experts. A free demo is available so you can review the style before you buy.

  • System Architecture & Overview (20%)
  • System Maintenance & Operations (25%)
  • Security & System Integrity (10%)

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Avaya Certification Portal: register for 7004-1

Pearson VUE Registration: register for 7004-1

To pass 7004-1 you need 70%, and the official fee is $125 USD. Setting the target score early makes it easier to measure your progress in practice tests.

Recommended: Basic knowledge of Avaya CS1000, IP telephony, and networking fundamentals

Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

Question #1

Click the Exhibit button.


A customer has deployed a Communication Server 1000 RIs. 7 x system at their site. You have been asked to swap two telephone sets shown in the print-outs.
What win you ten me customer regarding this request?

  • A. These two telephones cannot be swapped because they are not in the some Call Pickup group.
  • B. These two telephones can be swapped because they both have the same VCE Class of service.
  • C. These two telephones can be swapped because they are both assigned to TGAR 1.
  • D. These two telephones cannot be swapped because they do have compatible
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

When deploying ESA for IP telephones, a method for determining the location of the IP telephones is required. If you are deploying internally, what would one method be?

  • A. Deploy ESA Package 387 (Virtual Office Enhancement)
  • B. Deploy Location Information Services (US)
  • C. Deploy Discovery Manager (DM)
  • D. Deploy ESA Package 382 (Virtual Office).
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

Click the Exhibit button.


An employee at a company is placing a call to telephone number 214-774-3299. The employee, believing this is a toll call, dials 9-1-214-774-3299. However, this call is a local call.
Access Code 1 = 9
The Central Office utilizes a 7-digital dialing plan.
Given the DMI indexes programmed into this Communication Server 1000 shown in the exhibit, which DMI would be used to modify the dialed digits to outpulse the correct digits to the Central Office?

  • A. DMI Table 3
  • B. DMI Table 4
  • C. DMI Table 1
  • D. DMI Table 2
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #4

Click the Exhibit button.

The local Central Office required that all calls dialed utilize dialing, however users forget to dial the NPA for local calls. Which DMI entry would be utilized to insert the NPA of 214 when a user dials 9-774-3299?

  • A. DMI Table 3
  • B. DMI Table 4
  • C. DMI Table 1
  • D. DMI Table 2
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #5

An enterprise has a network with Communication Server 1000E systems running RIs 7 x IP Peer Network. For this network, when are the Digital Signal Processor (DSP) resources required?

  • A. when interworking is necessary to third-party SIP-enabled products
  • B. when a compressed media channel is required without circuit switching
  • C. when it is necessary to transcode between IP and circuit-switched devices
  • D. when interworking is necessary to third-party H.323-enabled products
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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