Salesforce : NP-Con-102 Questions & Answers
Updated: Nov 02, 2026
No. of Questions: 127 Questions & Answers with Testing Engine
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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Nonprofit Implementation Strategy | 11% | - Implementation Project Management
|
| Analytics and Reporting | 15% | - Data Insights
|
| Nonprofit Cloud Setup | 22% | - Feature Enablement
|
| Solution Design | 32% | - Business Process Alignment
|
| Integration and Data Management | 20% | - System Integration
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
A nonprofit uses Volunteers for Salesforce. The nonprofit has volunteers who work the same schedule every week. The volunteer manager wants to avoid asking these ongoing volunteers to sign up for the same shift every time. How should the consultant configure Salesforce to meet the requirement?
- A. Use the Volunteer Recurrence Schedules in Volunteers for Salesforce to create the volunteers' schedules.
- B. Enter all volunteer IDs and schedules on a spreadsheet and use an ETL tool to create volunteer hours records in Volunteers for Salesforce.
- C. Use the Job Recurrence Schedule functionality in Volunteers for Salesforce to create the volunteers' schedules.
- D. Install a grid app from the AppExchange to mass enter volunteer hours based on each volunteer's schedule.
Correct Answer: A 🗳️
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A nonprofit wants to implement an external email platform that integrates with Salesforce. The integration will record every email sent to a subscriber, as well as which recipients open the email, click a link, or unsubscribe. Which two storage considerations should the consultant take into account before recommending an email platform? (Choose 2)
- A. Email subscribers' activities can be retained for a certain length of time.
- B. Campaign Member records use less storage space than custom object records.
- C. Unsubscribed Leads should be deleted from Salesforce immediately.
- D. Subscribers must be synced as Leads and Campaign Members in NPSP.
Correct Answer: A,B 🗳️
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A married couple has each donated to a nonprofit organization. The organization wants to track that they are part of the same household. Which step must be performed in Nonprofit Cloud as part of the solution?
- A. Create an Opportunity Contact Role record for each household member.
- B. Create one Person Account to track the household members together.
- C. Create a Party Relationship Group whose type is Household.
Correct Answer: C 🗳️
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A nonprofit wants to manage incoming donations, and provide a portal for its constituents and staff members.
The nonprofit also wants to create a new web experience for constituents. Which solution should a consultant recommend?
- A. NPSP with Program Management Module
- B. NPSP with Experience Cloud
- C. NPSP with Accounting Subledger
- D. NPSP with Account Engagement
Correct Answer: B 🗳️
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A consultant began an implementation project with a nonprofit that is new to Salesforce. The nonprofit's leadership is hesitant to spend time at the beginning of the project on change management. What are three reasons the consultant can share to emphasize the value and importance of governance? (Choose 3)
- A. Delivery Speed
- B. Cost savings
- C. Compliance
- D. Security
- E. Technical interoperability
Correct Answer: B,C,D 🗳️
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