Salesforce Certified Platform Sharing and Visibility Architect Sample Questions:

1. Universal Containers would like to control access to records and objects according to the following business requirements: Sales users can view all account records but only edit their own records. Sales managers can view all account records but only edit records of their team. Service users can view all account records that are not marked with a RecordType of Prospect.
Which organization-wide default configuration should an architect recommend to fulfill these requirements?

A) Private
B) Public Read/Transfer
C) Public Read Write

2. A custom ServiceFeedback object is used to collect partner feedback.
ServiceFeedback records should be available to all internal employees. The organization-wide default (OWD) is set to Private for external users so partners cannot see feedback from other partner users.
How should the architect give access to all internal employees?

A) Create an owner based sharing rule for all Service Feedback records owned by partners.
B) Set the OWD for Internal Users to Public Read-Only.
C) Ensure all the internal users are above the partners in the Role Hierarchy.

3. Universal Containers uses the standard Case object to track various support requests sent to servicing agents. Currently, the Case object has more than 400 fields. Eight different types of case processes have been established, each with a unique combination of statuses. The Director of Customer Service wants to ensure that servicing agents see only the required information specific to the case type they are addressing.
Which option is recommended to implement this requirement?

A) Use a custom LWC to override the View action of the Case object, and a Custom Metadata Type to define the relevant fields per case type.
B) Use Dynamic Forms with different field sections representing the relevant fields per case type, and control visibility of sections by Case Record Type value.
C) Use different Page Layouts per case type, each representing the relevant fields per case type.

4. Universal Containers (UC) operates worldwide, with offices in more than 100 regions in 10 different countries, and has established a very complex Role Hierarchy to control data visibility. In the new fiscal year, UC is planning to reorganize the roles and reassign account owners.
Which feature should an architect recommend to avoid problems with this operation?

A) Partition data using Divisions
B) Skinny table
C) Parallel Sharing Rule recalculation

5. Universal Containers (UC) has a partner community for its 200 distributors.
UC customer accounts are assigned an individual distributor. The organization-wide default setting for the custom Delivery object is Private.
How should an architect advise UC to grant all users at a distributor access to delivery records for all customers assigned to a particular distributor?

A) Create a criteria based sharing rule that shares delivery records matching a distributor to the Distributor role in the Role Hierarchy.
B) Create 2 criteria-based sharing rule that shares delivery records matching the Distributor to users of a Public Group created for the distributor.
C) Create a Sharing Set for the Distributor profile to grant access to the Delivery object.

Solutions: