Salesforce : NP-Con-102 Questions & Answers

Last Updated: Aug 24, 2026

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Salesforce NP-Con-102 Exam Syllabus Topics:

SectionWeightObjectives
Solution Design32%- Industries Common Features
  • 1. Recommend OmniStudio usage
  • 2. Configure Data Processing Engine
  • 3. Use Action Plans and Dynamic Assessments
- Business Process Alignment
  • 1. Align nonprofit workflows with platform features
  • 2. Map customer requirements to data models
- Nonprofit Cloud Architecture
  • 1. Recommend Salesforce Platform capabilities
  • 2. Evaluate Salesforce Nonprofit Cloud solutions
  • 3. Assess third-party application options
Integration and Data Management20%- Data Management
  • 1. Manage duplicate records
  • 2. Import and cleanse nonprofit data
  • 3. Apply data governance strategies
- System Integration
  • 1. Integrate external nonprofit systems
  • 2. Recommend API and middleware solutions
Analytics and Reporting15%- Reporting and Dashboards
  • 1. Build nonprofit-specific reports
  • 2. Configure dashboards for stakeholders
- Data Insights
  • 1. Analyze fundraising and program metrics
  • 2. Track nonprofit impact measurements
Nonprofit Implementation Strategy11%- Implementation Project Management
  • 1. Manage project lifecycle activities
  • 2. Align implementation goals with customer outcomes
- Nonprofit Business Processes
  • 1. Identify nonprofit implementation strategies
  • 2. Understand business value mapping
  • 3. Explain common nonprofit organization requirements
Nonprofit Cloud Setup22%- Program and Case Management
  • 1. Set up case management functionality
  • 2. Configure program management
- Feature Enablement
  • 1. Enable Nonprofit Cloud features
  • 2. Assign permission sets and licenses
- Stakeholder Management
  • 1. Manage relationship objects
  • 2. Configure address management
  • 3. Configure person accounts

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization needs to report outcomes for each of its programs. The organization just finished defining and creating records for each of its Outcomes in Nonprofit Cloud. The organization wants to link the Outcome objects to its Programs and Benefits to see how they are doing. What should the organization use?

A) Indicator Definition records and Indicator Result records
B) Indicator Performance Period records with the Baseline Value field
C) Outcome Activity records with the Type field


2. What is an element of a logic model or theory of change?

A) Progress
B) Budget
C) Outputs


3. A nonprofit is migrating from a legacy donor management database. The database has donor contact information, donation history, and payment information. How should the consultant load the data from the database using a single file to create the related records?

A) NPSP Data Importer
B) Data Loader
C) Data Import Wizard
D) Workbench


4. A consultant is working on a data migration to NPSP that includes tens of millions of records across many objects. The migration needs to take place over a weekend to minimize system downtime. What should the consultant recommend?

A) NPSP Data Import
B) SOAP API
C) Data Import Wizard
D) Bulk API


5. A social services nonprofit organization wants to track the conversations and collaborations that occur during meetings related to cases they are managing. The organization wants to use Compliant Data Sharing to maintain the confidentiality of the data tracked in the notes. Which Nonprofit Cloud object should the organization use for tracking?

A) Activities
B) Standard Notes
C) Interaction Summaries


Solutions:

Question # 1
Answer: C
Question # 2
Answer: C
Question # 3
Answer: A
Question # 4
Answer: D
Question # 5
Answer: C

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