Oracle : 1Z0-1064-20 Questions & Answers

Last Updated: Oct 10, 2026

No. of Questions: 78 Questions & Answers with Testing Engine

Latest Version: V12.35

Download Limit: Unlimited

Choosing Purchase: "Online Test Engine"
Price: $69.00 

Valid & Actual exam materials for 1Z0-1064-20 Exam Passing

Our APP Test Engine & Soft Test Software of ActualTorrent 1Z0-1064-20 actual exam materials can simulate the real test scenes so that you will have a good control of finishing speed and time. Much practice make you half the work with double the results about real Oracle 1Z0-1064-20 exam. The package version including three versions will not only provide you high-pass-rate 1Z0-1064-20 study materials but also different studying methods.

100% Money Back Guarantee

ActualTorrent has an unprecedented 99.6% first time pass rate among our customers. We're so confident of our products that we provide no hassle product exchange.

  • Best exam practice material
  • Three formats are optional
  • 10 years of excellence
  • 365 Days Free Updates
  • Learn anywhere, anytime
  • 100% Safe shopping experience
  • Instant Download: Our system will send you the products you purchase in mailbox in a minute after payment. (If not received within 12 hours, please contact us. Note: don't forget to check your spam.)

Oracle 1Z0-1064-20 Practice Q&A's

1Z0-1064-20 PDF
  • Printable 1Z0-1064-20 PDF Format
  • Prepared by 1Z0-1064-20 Experts
  • Instant Access to Download
  • Study Anywhere, Anytime
  • 365 Days Free Updates
  • Free 1Z0-1064-20 PDF Demo Available
  • Download Q&A's Demo

Oracle 1Z0-1064-20 Online Engine

1Z0-1064-20 Online Test Engine
  • Online Tool, Convenient, easy to study.
  • Instant Online Access
  • Supports All Web Browsers
  • Practice Online Anytime
  • Test History and Performance Review
  • Supports Windows / Mac / Android / iOS, etc.
  • Try Online Engine Demo

Oracle 1Z0-1064-20 Self Test Engine

1Z0-1064-20 Testing Engine
  • Installable Software Application
  • Simulates Real Exam Environment
  • Builds 1Z0-1064-20 Exam Confidence
  • Supports MS Operating System
  • Two Modes For Practice
  • Practice Offline Anytime
  • Software Screenshots

Exam anxiety fades when the testing interface feels familiar. The ActualTorrent desktop engine mirrors the real 1Z0-1064-20 environment and builds the time-management muscle memory you will need — rehearse the Oracle B2B Service 2020 Implementation Essentials offline in 2026 until the real thing feels like just another practice run.

Oracle 1Z0-1064-20 Exam Overview:

Certification Vendor:Oracle
Exam Name:Oracle B2B Service 2020 Implementation Essentials
Exam Number:1Z0-1064-20
Exam Price:USD 245
Passing Score:62%
Exam Format:Multiple Choice, Multiple Answer
Certificate Validity Period:18 months
Real Exam Qty:58
Available Languages:Japanese, English
Related Certifications:Oracle CX B2B Service
Oracle Engagement Cloud Service
Exam Duration:85 minutes
Recommended Training:Oracle B2B Service 2020 Implementation Training
Oracle CX Sales and B2B Service Learning Subscription
Exam Registration:Oracle Education
Pearson VUE
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored or Onsite at authorized Pearson VUE test centers
Pre Condition:No mandatory prerequisites; recommended hands-on experience with Oracle B2B Service / Engagement Cloud
Official Syllabus URL:https://education.oracle.com/oracle-b2b-service-2020-implementation-essentials/pexam_1Z0-1064-20

Oracle 1Z0-1064-20 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Knowledge Management & Omnichannel13%- Enable Knowledge Management
- Configure CTI and email communications
- Author and organize knowledge articles
Topic 2: Entitlements & Service Catalog15%- Understand coverage and milestones
- Set up service catalog and products
- Configure standard and default coverage
Topic 3: Engagement Cloud Overview & Setup20%- Describe Engagement Cloud architecture
- Explain security model and roles
- Use Functional Setup Manager (FSM)
Topic 4: Digital Customer Service (DCS)22%- Describe DCS components and themes
- Configure media toolbar and pages
- Deploy and customize DCS applications
Topic 5: Service Request Management22%- Set up assignment rules and mappings
- Manage SR processing and searches
- Configure SR categories and statuses
Topic 6: Analytics & Integration8%- Use infolets and subject areas
- Modify reports and dashboards
- Explain integration mechanisms

1Z0-1064-20 Exam FAQs for Serious Oracle Candidates

Plan on needing 62% to pass the 1Z0-1064-20 exam, and budget USD 245 for the official registration. Treat that fee as single-use: a failed attempt means paying the same amount again for a retake. The cheapest insurance policy is preparation — cycle through the 78 practice questions at ActualTorrent until your timed mock results clear the passing mark consistently, and only then schedule your exam.

For the Oracle B2B Service 2020 Implementation Essentials, Oracle points candidates toward these resources:

Training builds the foundation; deliberate practice builds the pass. Layer the 78 practice questions from ActualTorrent on top of any course above, and you cover theory and execution in one plan.

The Oracle B2B Service 2020 Implementation Essentials blueprint spans 6 domains. The heaviest hitters include Analytics & Integration (8%), Service Request Management (22%), and Knowledge Management & Omnichannel (13%). The complete breakdown — every domain and subtopic — is laid out in the syllabus section above, and that is the map your study sessions should follow.

Expect 58 questions and 85 minutes on the clock for the 1Z0-1064-20 exam. Time management is a skill of its own here: candidates who untimed-study often discover the real pressure only when the countdown starts. Build that muscle memory early — run full timed simulations in the ActualTorrent desktop or online test engine, practice flagging and skipping, and let pacing become reflex before exam day.

Delivery takes seconds, not days: your download is live immediately after checkout, and a copy reaches your email within one minute. If nothing lands within 2 hours, check the spam folder and message our support team. You may install the software on as many computers as you like — no device cap, ever.

If you sit the 1Z0-1064-20 exam within 60 days of purchase and the result is a fail, the ActualTorrent money back guarantee has you covered: file within 2 days of the exam with a scan of your enrollment slip and the official score report (PDF), and the claim is processed within 7 days. The candidate name must match the payer name; exams taken within 3 days of purchase, purchases never used in an actual attempt, free materials, and expired orders fall outside the policy. Not interested in a refund? Exchange the product for two free exam packages of equal value and keep the update service on your original purchase.

Formally known as the Oracle B2B Service 2020 Implementation Essentials, the 1Z0-1064-20 exam is Oracle's way of certifying that you can apply its technologies to real-world problems — pass it, and you hold the Oracle B2B Service 2020 Certified Implementation Specialist certification, a Specialist-level credential. Because it is vendor-backed and skills-driven, employers treat it as proof rather than promise. It also feeds into a wider path that includes Oracle Engagement Cloud Service, Oracle CX B2B Service.

Book your Oracle B2B Service 2020 Implementation Essentials seat through these official channels:

One practical note: the 1Z0-1064-20 exam is delivered Online proctored or Onsite at authorized Pearson VUE test centers, so factor that into which slot you choose.

There is — ActualTorrent publishes a free PDF demo of the 1Z0-1064-20 materials, so you can verify the accuracy and relevance of the questions before committing a cent. Buying unlocks 365 days of free updates on top of the full question bank, and if your product ever expires, the update service renews at a 50% discount from your member zone.

No mandatory prerequisites; recommended hands-on experience with Oracle B2B Service / Engagement Cloud

Requirements like these evolve, so before locking in an exam date, double-check the current rules on the official Oracle exam page.

Oracle B2B Service 2020 Implementation Essentials Sample Questions:

Question #1

Milestones are not getting applied to service requests in the customer environment.
Identify three causes.

  • A. No default coverages are set up.
  • B. The scheduled process has not been set up.
  • C. The Starts When criteria of the milestones is not True.
  • D. Entitlement rules are not valid for the service request.
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

Question #2

Oracle Engagement Cloud provides tools to add or modify which six types of entities?

  • A. Fields
  • B. Themes
  • C. Reports
  • D. Objects
  • E. Roles and privileges
  • F. Object workflow
  • G. Icons
  • H. Exports
Reveal Solution  Discussion  0

Correct Answer: A,C,D,H  🗳️

Question #3

Which two steps are needed to create a new business object in Digital Customer Service?

  • A. Assign the new business object to a new component.
  • B. Map a Visual Builder Cloud Service business object to the object API.
  • C. Assign object access roles to an administrative user.
  • D. Assign the new business object to a page.
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

Question #4

Which two statements are true regarding the Audit History tab of a Service Request?

  • A. It allows users to save searches for later reuse.
  • B. It is available only to authorized administrators.
  • C. It is searchable by date range, username, event type, event severity, and event duration.
  • D. It is exportable to Excel.
  • E. It is enabled by default.
Reveal Solution  Discussion  0

Correct Answer: A,E  🗳️

Question #5

You are at the beginning of an Engagement Cloud implementation project and your team is not able to find some of the email setup tasks.
Which is the main reason for this issue?

  • A. The team members don't have the Email Administrator Role provisioned.
  • B. The environment was not provisioned correctly and the service module is missing.
  • C. The team members have not established the e-mail feature on the Offerings page.
  • D. There are no specific e-mail tasks available.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Over 60083+ Satisfied Customers

McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
Amazing exam practising software and study guide for the Oracle 1Z0-1064-20 exam. I am so thankful to ActualTorrent for this amazing tool. Got 92% marks.

Len

I got 92% marks in the Oracle 1Z0-1064-20 exam. Studied for quite less time but still scored this well. All praises to the exam testing software and pdf files by ActualTorrent. I recommend ActualTorrent to everyone for preparing.

Murphy

Testing engine software by ActualTorrent is one of the easiest ways to pass the 1Z0-1064-20 certification exam. I achieved 92% marks. Great service by ActualTorrent.

Ives

The exam testing engine given by ActualTorrent gives a thorough understanding of the 1Z0-1064-20 exam. Helped me a lot to pass the exam. Highly recommended.

Lionel

ActualTorrent pdf file with exam testing engine is amazing. I passed my Oracle Engagement Cloud Service exam in one day. Great tool to study from.

Nicholas

ActualTorrent exam dumps for 1Z0-1064-20 certification are the latest. Highly recommended to all taking this exam. I scored 92% marks in the exam. Thank you ActualTorrent.

Rod

9.5 / 10 - 718 reviews

ActualTorrent is the world's largest certification preparation company with 99.6% Pass Rate History from 60083+ Satisfied Customers in 148 Countries.

Disclaimer Policy

The site does not guarantee the content of the comments. Because of the different time and the changes in the scope of the exam, it can produce different effect. Before you purchase the dump, please carefully read the product introduction from the page. In addition, please be advised the site will not be responsible for the content of the comments and contradictions between users.

Our Clients