Oracle : 1Z0-1064-20日本語 Questions & Answers

Last Updated: Oct 11, 2026

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Failing the 1Z0-1064-20日本語 exam means paying the registration fee all over again, and those fees add up fast. Candidates in 2026 use the Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) practice questions at ActualTorrent to walk into the test already knowing what the real thing feels like.

Oracle 1Z0-1064-20日本語 Exam Overview:

Certification Vendor:Oracle
Exam Name:Oracle B2B Service 2020 Implementation Essentials
Exam Number:1Z0-1064-20
Exam Price:$245 USD
Available Languages:English
Passing Score:65-70%
Real Exam Qty:55-65
Exam Format:Multiple Choice, Multiple Select, Scenario-based Questions
Related Certifications:Oracle CX Service
Oracle Service Cloud
Exam Duration:90 minutes
Certificate Validity Period:2 years
Recommended Training:Oracle University Training - B2B Service 2020
Exam Registration:Oracle Certification Portal
Pearson VUE Oracle Exams
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored (Pearson VUE) or authorized test center
Pre Condition:No strict prerequisites required; familiarity with Oracle Service Cloud or customer service processes is recommended.
Official Syllabus URL:https://education.oracle.com/oracle-b2b-service-2020-implementation-essentials/pexam_1Z0-1064-20

Oracle 1Z0-1064-20日本語 Exam Syllabus Topics:

SectionObjectives
Topic 1: Reporting and Analytics- Performance and service metrics
- Standard reports and dashboards
Topic 2: Integrations and Data Management- Integration with external systems
- Data import/export and migration tools
Topic 3: Application Configuration- Workspace and UI configuration
- Business rules and process automation
Topic 4: Service Request Management- Service request lifecycle
- Queues, assignment, and routing
Topic 5: Oracle B2B Service Overview- Core components and capabilities
- Architecture and key concepts of Oracle B2B Service
Topic 6: Knowledge Management- Search and content delivery
- Knowledge base configuration and usage
Topic 7: Security and Access Control- Data access and visibility rules
- Roles, permissions, and profiles

Common Questions About the Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) Exam

The Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) exam is the official Oracle test registered under exam code 1Z0-1064-20日本語. Passing it earns you the Oracle B2B Service 2020 Implementation Essentials certification, a credential at the Professional level. It is also linked to the related certifications: Oracle Service Cloud, Oracle CX Service. Oracle exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.

The Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) exam includes 55-65 questions to be completed within 90 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualTorrent test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.

To pass the Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) exam you need 65-70%, and the official registration fee is $245 USD. A retake is not discounted: a failed attempt means paying the full $245 USD again, so treat your first sitting as the expensive one. A sensible rule is to book your seat only after you are scoring comfortably above the passing mark on the ActualTorrent practice tests, not just squeaking past it once.

No strict prerequisites required; familiarity with Oracle Service Cloud or customer service processes is recommended.

Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.

Registration for the Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) exam goes through the official channels below.

As for the delivery format, the exam is taken Online proctored (Pearson VUE) or authorized test center.

Oracle points candidates toward the following training options for Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版).

Course work builds the foundation; question practice makes it stick. The 78 practice questions in the ActualTorrent 1Z0-1064-20日本語 package let you rehearse each topic under exam-style pressure before the real thing.

Yes. ActualTorrent offers a free PDF demo of the Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.

If you take the Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) exam within 60 days of your purchase and do not pass, ActualTorrent backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.

Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.

The official Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) syllabus is organized into 7 domains. Key areas include Reporting and Analytics, Knowledge Management, and Integrations and Data Management. The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.

Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) Sample Questions:

Question #1

顧客から、新しいサービスリクエストのデフォルトの重大度値を変更するように求められました。
変更を加えるには、どの3つの手順に従う必要がありますか?

  • A. [表示]> [デタッチ]を選択します。
  • B. 編集用にプロファイルオプションをロックします。
  • C. プロファイルSVC_SR_DEFAULT_SEVERITY_CDを選択します。
  • D. プロファイル値を変更して保存します。
  • E. 新しく選択したプロファイル値のロックを解除して公開します。
  • F. [セットアップとメンテナンス]> [サービス]> [サービスリクエスト]> [サービスリクエストプロファイルオプションの管理]に移動します。
Reveal Solution  Discussion  0

Correct Answer: C,D,E  🗳️

Question #2

次のシナリオの標準カバレッジを設定するために必要な3つのステップはどれですか。重大度の高いSRは、24時間稼働し、24時間以内に解決する必要があり(First Responseメトリックは不要)、所有者は保留中であることを警告する必要があります。有効期限の3時間前に有効期限が切れますか?

  • A. オプションの基準列を選択しないでください。
  • B. 以下を指定する資格ルールを作成します。-条件列の重大度=高-カレンダー= 24 x7-解像度メトリック= 1440-解像度警告しきい値180-適切な開始日と終了日
  • C. オプションの結果列をすべて選択します。
  • D. 提供されたContracts Service Entitlements Entitlement Typeを使用して、新しい標準カバレッジを作成します。
Reveal Solution  Discussion  0

Correct Answer: A,B,D  🗳️

Question #3

正しい3つのステートメントはどれですか?

  • A. Oracle Engagement Cloudは、Oracle SalesCloudおよびその他のOracleCloudアプリケーションと共通のデータモデルを共有します。
  • B. Oracle Engagement Cloudは、サンドボックス、Application Composer、Page Composer、Groovyスクリプトなどの共通のカスタマイズツールセットを、Oracle SalesCloudおよびその他のOracleCloudアプリケーションと共有しています。
  • C. 他のOracle Cloudアプリケーションと同様に、EngagementCloudは他のサービスと統合するためのRESTAPIを提供します。
  • D. 他のOracle Cloudアプリケーションと同様に、EngagementCloudは他のサービスと統合するためのSOAPAPIを提供します。
Reveal Solution  Discussion  0

Correct Answer: A,C,D  🗳️

Question #4

コールセンターの容量の問題のため、エージェントに割り当てることができる同時チャットの数を4から2に変更するように求められました。
必要に応じてチャネル容量を制限するには、どの2つの手順に従う必要がありますか?

  • A. [作業の割り当て]セクションで、[容量]フィールドのデフォルト値を新しい値に変更します。
  • B. [Qualifying Status Values]ウィンドウで、[No Effect on Workload]リストからステータスを選択し、[Adds toWorkload]リストに移動します。
  • C. 容量の管理タスクを選択します。
  • D. チャネルの[容量]フィールドのデフォルト値を変更します。
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

Question #5

デジタルカスタマーサービス(DCS)アプリケーションにリファレンス実装テンプレートを使用しなかった場合は、_________になります。

  • A. EngagementCloudオブジェクトを表示するための独自のコンポーネントをすべて作成する必要があります
  • B. 公開する前にアプリケーションをプレビューすることはできません
  • C. Visual Builder CloudServiceの役割がEngagementCloudの役割と一致するように役割をマップする必要があります
  • D. カスタムDCSアプリケーションをデプロイする許可については、Oracleサポートに連絡する必要があります
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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