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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard Edition and Edge Servers. You create a group named HelpDesk You need to grant the minimum level of permissions necessary for members of HelpDesk to be able to enable or disable Lync users. What should you do?

A) Assign the CsServerAdministrator role to HelpDesk members.
B) Assign the CsUserAdministrator role to HelpDesk members.
C) Assign the CsAdministrator role to HelpDesk members.
D) Add HelpDesk members to the group RTCUniversalServersAdmins.

2. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet. Some users have Lync Mobile installed on their mobile devices.When the users attempt to sign in to Lync from their mobile devices on a carrier network, they receive the following error message: "Cannot connect to the server. It might be unavailable. Also please check your network connection, sign-in address, and server addresses." You need to ensure that users are able to sign in to Lync from their mobile devices on a carrier network. What should you do?

A) Add a LyncDiscover DNS entry that points to the Lync Front End Pool Server by using a reverse proxy.
B) Add a LyncDiscoverlnternal DNS entry that points to the Lync Front End Pool Server by using a reverse proxy.
C) Add a LyncDiscoverlnternal DNS entry that points to the Lync Edge Server.
D) Add a LyncDiscover DNS entry that points to the Lync Edge Server.

3. You are a member of the CsAdministrator group that supports the datacenter for the Contoso company.
The Contoso datacenter runs Microsoft Lync Server 2013. The Central Management Store is hosted on the principal back-end database. The back-end
database is configured to use synchronization mirroring without a witness. You want to perform maintenance on the principal back-end database. You need to failover the mirrored database. What should you do?

A) Run the Invoke-CsPooIFailover PowerShell cmdlet.
B) Run the Reset-CsPoolRegistrarState cmdlet.
C) Run the Test-CsDatabase cmdlet, and then run the Get-CsUserDatabaseState cmdlet.
D) Run the Get-CsDatabaseMirrorState cmdlet, and then run the Invoke-CSManagementServerFailover PowerShell cmdlet.

4. You support a Microsoft Lync Server 2013 environment that includes:
-a single Standard Edition server,
-a single consolidated Edge Server, and
-a single Forefront Threat Management Gateway 2010 server that is acting as an HTTP(s) reverse proxy.
Remote users report that the company logo isn't being displayed alongside the text in their Online Meeting invites.
You need to find out why the logo is not being retrieved.
Which two actions should you perform? (Each correct answer presents a part of the solution. Choose two.)

A) Using the Lync Server 2013 Logging Tool, debug traffic on the Lync Server 2010 Edge Server.
B) Using a test Client inside the corporate network, use an HTTP tracing tool to debug the traffic.
C) From the Lync Server Management Shell, execute the Get-CSWebServiceConfiguration | FL Identity,LogoURL cmdlet.
D) From the Lync Server Management Shell, execute the Get-CSMeetingConfiguration | FL Identity,l_ogoURL cmdlet.
E) Using a test client outside the corporate network, use an HTTP tracing tool to debug the traffic.

5. You support a customer who administers Microsoft Lync Server 2013 Enterprise servers in his company. The pool named lync.contoso.com is configured with the session initiation protocol (SIP) domain contoso.com. The internal split-DNS domain
contoso.com contains the following records: _gc._tcpSRV priority 0, weight 100, port 3268 dc1.contoso.com_ldap._tcpSRV priority 0, weight 100, port 389 dc1.contoso.com_kerberos._tcpSRV priority 0, weight 100, port 88 dc1.contoso.com_sipinternal._tcpSRV priority 0, weight 0, port 5061, lync.contoso.com _sip._tlsSRV priority 0, weight 0, port 5061, lync.contoso.com EnterpriseCA A 192.168.10.5Admin A 192.168.10.10Lync A 192.168.10.10Lyncdiscoverinternal A 192.168.10.10Exchange2010 A 192.168.10.4OWA A 192.168.10.4DC1 A 192.168.10.3Sip A
192.168.10.10 Users who are running Lync Mobile on their mobile devices report that when they attempt to retrieve calendar information, they receive an error that references a Microsoft Exchange Web Services connectivity issue. You need to ensure that users are able to receive calendar information from Lync Mobile devices. What should you do?

A) Create the following service record in DNS: _lyncdiscover._tcp.contoso.com SRV Priority 0, weight 0, port 5061, Lync.contoso.com
B) Create the following host record in DNS: Autodiscover.contoso.com A 192.168.10.4
C) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 43 to point to EnterpriseCA.contoso.local.
D) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 120 to point to DC1.contoso.local.

Solutions: