EXIN : ITIL-F Questions & Answers

Last Updated: Oct 09, 2026

No. of Questions: 325 Questions & Answers with Testing Engine

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EXIN ITIL-F Practice Q&A's

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All roads lead to Rome, but some are better paved. Test the road before you travel it: ActualTorrent offers a free PDF demo of the ITIL-F practice questions, so you can judge the verified answers yourself before unlocking the full 325-question bank for the EXIN ITIL Foundation.

EXIN ITIL-F Exam Overview:

Certification Vendor:EXIN
Exam Name:ITIL Foundation (ITIL-F)
Exam Number:EX0-105
Certificate Validity Period:3 years (typical ITIL certification validity)
Passing Score:65% (26 out of 40)
Exam Price:Varies by country and provider (contact EXIN or accredited partner)
Related Certifications:EXIN VeriSM Foundation
EXIN SIAM Foundation
EXIN IT Service Management Foundation based on ISO/IEC 20000
Exam Duration:60 minutes
Real Exam Qty:40
Exam Format:Multiple Choice
Available Languages:English, Other languages available via EXIN partners (check registration portal)
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored or in-person via EXIN partners
Pre Condition:No formal prerequisites required; basic IT knowledge recommended
Official Syllabus URL:https://www.exin.com/itil-foundation/

EXIN ITIL-F Exam Syllabus Topics:

SectionObjectives
The ITIL Service Lifecycle / Value System- Service value system and components
- Service lifecycle stages or value chain activities
Service Management as a Practice- Definition of service management
- Key concepts and terminology
Generic Concepts and Definitions- Common ITIL definitions
- Models and principles used in ITIL
Technology and Architecture Supporting IT Service Management- How technology facilitates ITIL practices
- Overview of tools and technologies
Selected Processes, Functions, and Roles- Key ITIL processes and their purpose
- Roles and responsibilities in service management

EXIN ITIL-F Exam — Everything You Are Wondering

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The EXIN ITIL Foundation syllabus spans 5 domains, headlined by The ITIL Service Lifecycle / Value System, Selected Processes, Functions, and Roles, and Service Management as a Practice. The full weighted outline is in the syllabus section above — our materials strictly follow it, and so should your study plan.

The ITIL-F exam — formally the ITIL Foundation — is EXIN's certification exam for validating professional skills with its technologies; passing it earns the Exin Certification certification, a Foundation-level credential. It is popular among job seekers for a simple reason: employers trust vendor-issued proof of skill. It also opens the path toward EXIN IT Service Management Foundation based on ISO/IEC 20000, EXIN SIAM Foundation, EXIN VeriSM Foundation.

The ITIL-F exam gives you 40 questions to complete within 60 minutes. That pacing is tighter than it looks on paper, and untimed practice will not reveal it. Rehearse with the ActualTorrent Windows software or online engine in timed mode — repeating full-length mocks until your rhythm holds is what turns preparation time into passing margin.

Passing requires 65% (26 out of 40), and official registration costs Varies by country and provider (contact EXIN or accredited partner). Remember the fee buys one attempt only — a retake is billed in full again. The budget-friendly approach is to measure yourself first: work through 325 practice questions at ActualTorrent under timed conditions until you clear the passing mark consistently, and only then pay for the seat.

No formal prerequisites required; basic IT knowledge recommended

Vendor policies change from time to time, so before scheduling, confirm the current criteria on the official EXIN exam page.

Yes — ActualTorrent offers a free PDF demo of the ITIL-F practice questions so you can evaluate the content quality and verified answers before paying anything. Once you purchase, 365 days of free updates are included, and if the product expires, the update service renews at a 50% discount from your member zone.

EXIN ITIL Foundation Sample Questions:

Question #1

Which statements about best practice is MOST correct?

  • A. Suppliers are a source of best practice and they will improve the services delivered by a service Provider
  • B. Customers are a source of best practice and will advise service providers how it should be implemented
  • C. ITIL is a source of best practice and is validated across a wide set of environments and situations
  • D. Internal experience is the only source of best practice because it is developed within the service provider
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #2

Which role is responsible for sponsoring, designing and change managing a process and its metrics?

  • A. The process practitioner
  • B. The process manager
  • C. The service owner
  • D. The process owner
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #3

Which two elements of financial management for IT services are mandatory?

  • A. Costing and charging
  • B. Budgeting and charging
  • C. Accounting and charging
  • D. Budgeting and accounting
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #4

What BEST describes the value of service design to the business?

  • A. It supports the creation of a portfolio of quantified services
  • B. It provides quick and effective access to standard services
  • C. It improves the control of service assets and configurations
  • D. It reduces total cost of ownership (TCO) of services
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #5

Which describes an interface of incident management with service level management?

  • A. Incident workarounds
  • B. The status of faulty Cis
  • C. Creating a problem record
  • D. Incident response times
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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