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| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 |
| Exam Number: | ITSM18FB |
| Passing Score: | 65% |
| Related Certifications: | IT Service Management Foundation based on ISO/IEC 20000:2018 |
| Available Languages: | Brazilian Portuguese, English, Japanese, Korean |
| Exam Duration: | 30 minutes |
| Real Exam Qty: | 20 |
| Exam Format: | Multiple Choice, Closed Book |
| Exam Price: | Approx. $180–$220 USD / €160–€190 EUR |
| Certificate Validity Period: | 3 years |
| Recommended Training: | EXIN Preparation Guide A Guide to ISO/IEC 20000-1:2018 |
| Exam Registration: | EXIN Official Registration |
| Exam Way: | Online proctored or at authorized test centers |
| Pre Condition: | Valid ITIL certification (any version), VeriSM, SIAM, or equivalent service management foundation certificate |
| Official Syllabus URL: | https://www.exin.com/business-service-management/exin-it-service-management-based-on-iso-iec-20000/exin-it-service-management-foundation-bridge-based-on-iso-iec-200002018/ |
| Section | Weight | Objectives |
|---|---|---|
| ISO/IEC 20000:2018 Process Requirements | 35% | - Service design, build and transition - Supply and demand management - Resolution and fulfilment processes - Service portfolio and agreement processes - Service assurance and performance evaluation |
| Service Management System (SMS) Concepts & Principles | 35% | - Documentation and resource management - Scope, context and leadership requirements - Risk-based thinking and planning |
| Operation & Continual Improvement of SMS | 15% | - Measurement, monitoring and internal audit - Management review and continual improvement |
| Introduction to IT Service Management | 15% | - Purpose and benefits of ISO/IEC 20000:2018 - Key differences from previous standard versions |
EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 is an official EXIN certification exam, listed under the code ITSM18FB. Passing it earns you the IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 certification, positioned at the Foundation level. It also connects to IT Service Management Foundation based on ISO/IEC 20000:2018. For anyone aiming at a leadership track in IT, this credential is one of the clearest markers of verified skill.
Passing EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 takes 65%, and the official registration fee is Approx. $180–$220 USD / €160–€190 EUR. Retakes charge the full Approx. $180–$220 USD / €160–€190 EUR again, which is why accuracy in preparation matters more than volume. Validate your readiness with repeated ActualTorrent practice scores above the requirement before committing to a date.
The EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 exam contains 20 questions to answer within 30 minutes. The SOFT engine from ActualTorrent imitates the real test scene on your computer and uses special methods to help you master questions and answers, so the official time limit becomes a practiced routine rather than a surprise.
Valid ITIL certification (any version), VeriSM, SIAM, or equivalent service management foundation certificate
Vendor requirements are revised periodically, so confirm the current conditions before registering via the official exam page.
Sign-up for EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 goes through the official channels below.
One planning note: the exam is delivered Online proctored or at authorized test centers.
EXIN recommends the following training for EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 candidates.
Reinforce whichever training you pick with the 0 practice questions in the ActualTorrent ITSM18FB package, edited by experts who follow real test changes firsthand.
Three versions share the same verified content: the PDF prints unlimited copies for paper study, the SOFT engine imitates the real test scene on Windows PCs, and the APP version runs on all electronic products, which is why the majority of examinees choose it. A free demo lets you try before deciding, and after purchase updates are free for 365 days, extendable afterward at a 50% discount.
Worry-free shopping means a 100% money-back guarantee with stated conditions. Take the EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, keeping the update service on your original purchase.
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EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 is structured into 4 official domains. The leading ones are ISO/IEC 20000:2018 Process Requirements (35%), Introduction to IT Service Management (15%), and Service Management System (SMS) Concepts & Principles (35%). The full topic breakdown appears above; accurate preparation starts with an accurate map.
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