Valid Community-Cloud-Consultant Exam Q&A PDF Community-Cloud-Consultant Dump is Ready (Updated 280 Questions)
Exam Questions and Answers for Community-Cloud-Consultant Study Guide
NEW QUESTION 151
Universal Containers sets up and publishes a Community. What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers.
- A. Preview the Community as a specific Community user in the preview mode of the Community builder.
- B. Choose Login to the Community as a User from the contact record in Salesforce.
- C. Log in as a customer to the Community with a Test customer login.
- D. Select the Community from the global header as an internal user.
- E. Select a Customer user record and select the Login option.
Answer: B,C,D
NEW QUESTION 152
Universal Containers builds a Community on the Customer Service Template. The Community Manager needs to add rich content and collaboration capabilities (e.g., feed and publisher) to an existing object page.
What is the fastest way for the Salesforce Admin to do this in Community Builder?
- A. Install the collaboration Lightning app, add the app components to the page, and publish.
- B. Edit the object page, add the components, and publish.
- C. Add a page variation, add the components, set the page as active, and publish.
- D. Create an object page, add the components, and publish.
Answer: B
NEW QUESTION 153
Northern Trail Outfitters is planning to launch a Community for their partners. Partner Sales Managers need to view Partner Sales Rep records. What is the most efficient way for the Salesforce Admin to fulfil this requirement?
- A. Provide Super User Access to Partner Sales Reps
- B. Create a criteria-based Sharing Rule
- C. Enable the Partner Sales Manager as Super Admin
- D. Set the number of partner roles to two
Answer: D
NEW QUESTION 154
niversal Containers (UC) wants Lightning Experience enabled employees who have Salesforce user licences to access a Community. The employee profiles have been added to the Community membership. How should the Community Cloud Consultant educate employees on how to access the Community?
Select one or more of the following:
- A. Direct employees to the global header
- B. Recommend employees use a separate username for Community access
- C. Direct employees to the App Launcher
- D. Advise employees to use the "Login in as" functionality
Answer: C
NEW QUESTION 155
Universal Containers build a Community on the Customer Service (Napili) Template. The Salesforce Admin customised a few pages by adding custom-built Lightning components. The Salesforce Admin upgraded the template to the latest version.
What is the status of the custom Lightning components on the page after the upgrade?
- A. The Lightning components are on the page, but will NOT load until the Community is published.
- B. The Lightning components are neither on the page nor in the Community Builder
- C. The Lightning components are NOT on the page, but are available in the Community Builder
- D. The Lightning components are on the page and load as expected.
Answer: D
NEW QUESTION 156
Universal Containers wants to allow customers in the Community to create and edit reports. Which license type should the Salesforce Admin use for these users?
- A. Community Manager Plus.
- B. Customer Community Plus.
- C. Customer Community Login.
- D. Customer Community Member.
Answer: B
NEW QUESTION 157
Universal Containers (UC) recently went live with its new custom Community. UC has received the cases stating that no customers have access to the Community. The customer users have the custom "UC Customer Community" profile assigned to them. What is the final step the administrator should take to ensure user membership to the Community?
Select one or more of the following:
- A. Use a permission set to give users access to the Community
- B. Publish the Community using the Community Builder
- C. Assign the "UC Customer Community" profile in administration
- D. Ensure the "send welcome email" checkbox is selected
Answer: A
NEW QUESTION 158
Northern Trail Outfitters has recently launched a Partner program to increase sales. The VP of Sales has the following goals:
* Drive more revenue from sales channels.
* Allow channel Partners to provide service to buyers.
* Get deal visibility in real time.
Which option should Northern Trail Outfitters consider to meet these requirements?
- A. Sales Channels for Community Cloud
- B. Direct Pricing for Community Cloud
- C. CPQ for Community Cloud
- D. Guided Selling for Community Cloud
Answer: C
NEW QUESTION 159
Universal Containers builds a partner community for their dealers.
They set up the partner account with two roles to represent sales employees and their managers.
After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the parner account. How should the Salesforce admin fulfil this requirement?
Select one or more of the following:
- A. Promote the CEO partner user to delegated admin on the partner account
- B. Assign Super User access to the CEO partner user on the Contact page
- C. Make the CEO partner user the owner of the partner account
- D. Add a third role to the partner account hierarchy for the CEO partner user
Answer: B
NEW QUESTION 160
A Salesforce Admin enables "Allow Members to Flag" in Community Workspaces.
Which two content types can members flag as inappropriate? (Choose two.)
- A. Topics
- B. Articles
- C. Files
- D. Posts and Comments
Answer: C,D
NEW QUESTION 161
The product marketing team is revising its product data sheets and FAQ documentation to support major upgrades across the product line. Preliminary analysis shows the new articles have fewer views in the Partner and Customer Communities than expected.
What are three ways to increase the visibility of these Knowledge articles? (Choose three.)
- A. Place hotlink URLs to these topics in the header component.
- B. Use the Featured Topics component to promote the topics related to these new articles.
- C. Use the Recommendations component to promote specific articles to defined groups of users (Channels).
- D. Make sure that the right fields in the Knowledge object are indexed to improve results in the Universal Search component.
- E. Create a new navigational topic for "New Products" and make sure the new articles are assigned to that topic.
Answer: B,C,E
NEW QUESTION 162
A Salesforce Admin needs to build a self-service Community.
Which three steps should the Salesforce Admin take before building the Community in Salesforce? (Choose three.)
- A. Gather branding assets, including images and logo for the Community.
- B. Enable the Service Cloud features to be used in the Community, including Knowledge and Case.
- C. Configure a search for articles and discussions in the Community.
- D. Add discussions on topics that can be published in the Community.
- E. Create email templates to be used in the Community.
Answer: A,B,E
NEW QUESTION 163
Universal Containers allows Guest users to create cases in the Customer Service Community. The Salesforce Admin is getting feedback that the current case page has unnecessary fields for guest users. How should the Salesforce Admin address this issue?
- A. Create a Global Action and update the layout to include required fields.
- B. Create a custom case page for Guest users and add required fields.
- C. Create a record type for Guest users and associate to the Case page layout.
- D. Create a new Case page in Community Builder and include required fields.
Answer: C
NEW QUESTION 164
A coffee company sells products for coffee shops and consumers. The company is planning to launch a Community and has the following goals:
* Go to market quickly.
* Generate online revenue rapidly.
* Work with a mobile-ready storefront.
How should the Community Cloud consultant meet these goals?
- A. Use a Visualforce Page Lightning Component.
- B. Use custom Lightning Components.
- C. Use B2B Commerce for Community Cloud.
- D. Use Build Your Own Lightning Template.
Answer: C
NEW QUESTION 165
It's been a long and exciting week of developing your new Customer Community, so exciting in fact you just removed the Administrator profile from the Selected Community Profiles and can no longer access the Community. What should you do next?
- A. Go into Setup >> Community Settings and Select >> Apply default access settings
- B. Perform Community Membership updates using the API
- C. Disable the community and reactivate it as this automatically adds the Administrator Profile
- D. Create a case with Salesforce support
Answer: B
NEW QUESTION 166
What should the Consultant consider to meet the business requirements?
- A. Community Cloud supports up to 10 custom objects per Community.
- B. MuleSoft presents custom data from multiple Communicates in a personalized digital experience.
- C. Customer Community Plus license supports up to 10 custom objects per user.
- D. High Volume portals are designed for complex use cases that require customization.
Answer: C
NEW QUESTION 167
Universal Container's Community Manager wants to better measure the Community adoption and engagement. What is the recommended approach?
- A. Use Data Loader to download the user data to generate a pivot table in Excel
- B. Install the Wave dashboards for Communities
- C. Use Google Analytics to generate the adoption report
- D. Install the Salesforce Community Management AppExchange package
Answer: D
NEW QUESTION 168
What two things should the Salesforce Admin do to achieve this? Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members.
- A. Find and install a Visualforce survey app from the AppExchange.
- B. Create a new page, add the standard survey components, and publish.
- C. Build custom Lightning survey components for the template.
- D. Find and install a Lightning survey app from the AppExchange.
Answer: C,D
NEW QUESTION 169
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