Updated Sep 14, 2025 CIS-SM Exam Dumps - PDF Questions and Testing Engine [Q28-Q52]

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Updated Sep 14, 2025 CIS-SM  Exam Dumps - PDF Questions and Testing Engine

New (2025) ServiceNow CIS-SM  Exam Dumps

NEW QUESTION # 28
Given the CMDB class structure shown, which types of Configuration Items (CIs) will be included in a report run against the Server [cmdb_ci_server] table?

  • A. CIs defined directly in Server [cmdb_ci_server] table and all parent classes
  • B. CIs defined directly in the Server [cmdb_ci_server] table
  • C. CIs defined directly in Server [cmdb_ci_server] table and all child classes

Answer: B


NEW QUESTION # 29
In Service Mapping, when an application is identified as a Generic application, which one of the following is the cause?

  • A. No Pattern Identification and Connection Section matches
  • B. No Identification Rule exists
  • C. No Pattern Identification Section matches
  • D. No Pattern Connection Section matches

Answer: C


NEW QUESTION # 30
Which one of the following ECC Queue records contains the XML payload returned from the MID Server that will be processed by the ServiceNow instance?

  • A. Output, Pending
  • B. Input, Pending
  • C. Input, Ready
  • D. Output, Ready

Answer: D


NEW QUESTION # 31
ServiceNow only needs Domain user with local admin rights to discover Windows hosts as part of a successful implementation of ServiceNow Discovery, however which of the following targets will not be discovered?

  • A. Windows DNS Servers
  • B. Windows Domain Controller Servers
  • C. Windows DHCP Servers
  • D. Windows Active Directory Servers

Answer: A


NEW QUESTION # 32
What describes the main feature offered by Service Mapping Plus?

  • A. A suite of quick start tests that can be run to verify Service Mapping still works as expected after upgrades and deployments
  • B. Enables Kubernetes and cloud components to be added to service maps during tag-based discovery
  • C. An enhanced version of mapping based on Machine Learning (Predictive Intelligence)
  • D. A collection of connection rules that are used to automatically add CIs to one or more application services

Answer: C


NEW QUESTION # 33
A customer has recently placed check scanners in some of their branches across Europe. The scanners send the scanned images of the checks to the bank's data center through a web service that goes through an F5 load balancer. The images then go through the bank's Apache web servers and are processed by an application server named ImageSmart. Eventually, the images are stored in a cluster of Oracle databases.
The bank's tellers log into ImageSmart through a Citrix Portal and have the capability to review the checks and approve them.
Which one of the following represents most accurately how many business services and entry points are involved in this process?

  • A. One service and one entry point
  • B. Two services and one entry point
  • C. Two services and two entry points
  • D. One service and two entry points

Answer: C


NEW QUESTION # 34
After discovering load balancers in a customer environment, service candidates may appear on the Service Mapping Home page under which one of the following tiles?

  • A. Map
  • B. Review
  • C. Fix
  • D. Approve
  • E. Completed

Answer: C


NEW QUESTION # 35
Which one of the following Identification Rule (CI Identifier) fields, when selected, determines CMDB update/inserts based on the configuration item's (CI) own attributes, without taking other CIs or relationships into consideration?

  • A. Allow fallback to parent's rule
  • B. Application
  • C. Independent
  • D. Search on table

Answer: C


NEW QUESTION # 36
Cloud Dimensions has data centers, services, and servers represented in the image.
Assuming each data center contains minimum one subnet, which one of the following is the best number of MID Servers Tur Cloud Dimensions to start with?

  • A. 5 (one for each service)
  • B. 4 (one for each data center)
  • C. 46 (one for each server)
  • D. 1 (one for all data centers)

Answer: B


NEW QUESTION # 37
Which omitted action will keep changes to a discovery pattern connection section from taking effect?

  • A. Publishing the updated pattern
  • B. Saving the updated connection section
  • C. Exporting the updated pattern
  • D. Saving the updated pattern

Answer: A


NEW QUESTION # 38
Which of the following are created automatically when using the map option Create pattern from generic application?

  • A. CI Type/Class, Process Classifier, Identification Rule
  • B. Identification Rule, CI Class/Class, Identification Section
    Section: (none)
    Explanation
  • C. Discovery Pattern, CI Type/Class, Process Classifier
  • D. Process Classifier, Connection Section, Discovery Pattern

Answer: C


NEW QUESTION # 39
Which one of the following Linux commands can be used by a non root user to return the process ID listening on port 8080?

  • A. sudo netstat -anp | grep :8080
  • B. netstat -anp | grep :8080
  • C. sudo netstat -an -p TCP | grep :8080
  • D. netstat -an -pid * | grep :8080

Answer: B


NEW QUESTION # 40
Service Mapping uses which table to build tag-based maps from?

  • A. Application [cmdb_ci_app]
  • B. Application Service [cmdb_ci_service_discovered]
  • C. Key Value [cmdb_key_value]
  • D. Servers [cmdb_ci_server]

Answer: C


NEW QUESTION # 41
When using a Delimited Text Parsing Strategy, what delimiter and position will parse 2014 from the string?
2014/02/07-17:49:36

  • A. Delimiter of 2014 and position 1
  • B. Delimiter of space and position 1
  • C. Delimiter of / and position 0
  • D. Delimiter of / and position of 1

Answer: A


NEW QUESTION # 42
A defined relationship between two Configuration Items (CIs), such as Runs on, Depends On, or Contains is called a what?

  • A. Application to Application Relationship
  • B. CI Attribute
  • C. CI Dependency
  • D. Relationship Type

Answer: D


NEW QUESTION # 43
In Service Mapping, which one of the following icons represents a credential error on the Service map?

  • A. Red stop sign
    Section: (none)
    Explanation
  • B. mark
  • C. Generic application
  • D. Yellow triangle

Answer: D


NEW QUESTION # 44
During ServiceNow Discovery, which one of the following is the approximate number of host IPs that are port scanned with a Discovery Schedule configured with an IP network as shown?
180.181.0.0/16

  • A. ~65 thousand
  • B. ~1 million
  • C. ~5 million
  • D. ~500,000 thousand

Answer: A


NEW QUESTION # 45
Which best describes what Identification Rules are?

  • A. Consists of one or more identifier entries that specify the criterion attributes that uniquely identify a CI
  • B. Used by the coalesce field when importing data into ServiceNow using a transform map
  • C. Allows the ability to assign a priority to data sources if multiple data sources are authorized to update the same table or table attributes
  • D. Used to track duplicate CIs until resolved

Answer: A


NEW QUESTION # 46
The application stack is as follows: IIS Web Server with an inclusion connection to an IIS Virtual Directory, and an outbound connection from the IIS Virtual Directory to an MSSQL database.
Which describes the correct number of Discovery Pattern Identification and Connection Sections that evaluate to true when Service Mapping discovers a service with this application stack?

  • A. 3 Identification Sections and 2 Connection Sections
  • B. 3 Identification Sections and 1 Connection Section
  • C. 2 Identification Sections and 2 Connection Sections
  • D. 2 Identification Sections and 1 Connection Section

Answer: C


NEW QUESTION # 47
Which one of the following best represents the output from the following Regular Expression?
([\w\d\-\.]+)

  • A. Match a single character in the list one time.
  • B. Match a single character in the list between one and three times.
  • C. Match a single character in the list between one and ten times.
  • D. Match a single character in the list between one and unlimited times.

Answer: A


NEW QUESTION # 48
ServiceNow only needs Domain user with local admin rights to discover Windows hosts as part of a successful implementation of ServiceNow Discovery, however which of the following targets will not be discovered?

  • A. Windows Domain Controller Servers
  • B. Windows DNS Servers
  • C. Windows DHCP Servers
  • D. Windows Active Directory Servers

Answer: D


NEW QUESTION # 49
When configuring SNMP credentials, which of the following is true?
Choose 2 answers

  • A. Only SNMP v1/2 is supported
  • B. SNMP Read Only account is required
  • C. SNMP Read/Write account is required
  • D. SNMP v1/2/3 is supported

Answer: B,D


NEW QUESTION # 50
When using the Pattern Designer, a Regular Expression parsing strategy is available from which operation?

  • A. Parse file
  • B. Set variable
  • C. Match
  • D. Create connection

Answer: A


NEW QUESTION # 51
During ServiceNow Discovery, which one of the following protocols is used to extract data from printers?

  • A. WMI
  • B. SSH
  • C. SNMP
  • D. PowerShell

Answer: C


NEW QUESTION # 52
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