
Use Real OmniStudio-Consultant Dumps - Salesforce Correct Answers updated on 2022
Salesforce Consultant OmniStudio-Consultant Exam Practice Dumps
Salesforce OmniStudio-Consultant Exam Syllabus Topics:
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NEW QUESTION 19
In OmniScript, how can pages or groups of fields be controlled based on the choices made by the user?
- A. Add Cancel and Save options for the user
- B. Create child OmniScripts for branched flow
- C. Use the Conditional View property on a Step or Block element
- D. Use the Radio Input property for a Step or Block element
Answer: C
NEW QUESTION 20
what can a DataRaptor Extract do?
- A. Load data from external sources
- B. Retrieve data from multiple related objects
- C. Extract data from a spreadsheet
- D. Create data in multiple related objects
Answer: B
NEW QUESTION 21
A business needs to create a FlexCard to display open cases for an account. The cases should display different depending on their priority.
* Low or Medium priority cases should display case data and an Update Account Info action.
* High priority cases should include a red border, an alert notification, and an Escalate action.
What is the most efficient way to meet these requirements?
- A. Create a FlexCard with one card state. Use conditions on the fields and actions to filter for priority.
- B. Create two FlexCards with one card state each. Use conditions on the states to filter for priority.
- C. Create two FlexCards, one for Low / Medium priority cases and another for High priority cases.
- D. Create a FlexCard with two card states. Use conditions on the state to filter for priority.
Answer: D
NEW QUESTION 22
A company has an OmniScript that allows agents to schedule service calls. The first step displays the account name, primary contact name, and telephone number to the user for confirmation. On the second step, it displays available appointment slots, which are retrieved from an external service in XML and then transformed into JSON. The following actions are currently used in the OmniScript:
* DataRaptor Extract Action
* HTTP Action
* DataRaptor Transform Action
Following best practices, what can the consultant recommend to reduce processing time?
- A. Combine these actions into an Integration Procedure
- B. Change DataRaptors to extract single objects
- C. Add conditional views to the OmniScript
- D. Add reusable OmniScripts for each step
Answer: A
NEW QUESTION 23
A consultant must design a 360 view of the customer. The business requirements are:
* A header card with account information (name, account number, next billing date, invoice method)
* A list of related contacts (first name, last name, phone)
* All the open cases related to the account (subject, priority, SLA)
An account will not have more than 2 contacts, but it could have more than 10 open cases. It is necessary to the different sections available at a glance.
Which two FlexCard features should the consultant recommend to improve the user experience?
Choose 2 answers
- A. Use a Block Element with the Collapse property enabled
- B. Use a Custom Style to adjust height and width
- C. Use a Datatable element
- D. Use a Zone Template
Answer: A,C
NEW QUESTION 24
Which OmniStudio tool can be used to invoke scheduled jobs?
- A. DataRaptor Load
- B. Calculation Procedure
- C. DataRaptor Extract
- D. Integration Procedure
Answer: D
NEW QUESTION 25
A company plans to use OmniScript to digitally transform Its business. During the discovery phase of the project the team reviews all of the business processes including the Individual steps of each process. As a result of analysis, it is clear that many processes need to update contact data at different points in the process.
What solution should the consultant recommend to efficiently meet these requirements?
- A. Create an OmniScript that uses the reusable property to update contact data and embed it In other OmniScripts.
- B. Create an Integration Procedure to update contact data with "Chain On Step" enabled and invoke it from all OmniScripts.
- C. Create a FlexCard for contacts, and add an Update Contact Details OmniScript as an action.
- D. Create an OmniScript to update contact data and invoke it when other OmniScripts complete.
Answer: A
NEW QUESTION 26
A company has designed a process that extracts a large amount of data from a Salesforce object. Due to the volume of data that will be retrieved, it is important that Governor limits are not exceeded.
What solution should the consultant recommend?
- A. DataRaptor Extract with Chaining
- B. DataRaptor Turbo Extract
- C. Calculation Procedure and DataRaptor Turbo Extract
- D. Integration Procedure and DataRaptor Turbo Extract
Answer: D
NEW QUESTION 27
A company has an existing OmniScript running in production. The business decides additional customer information is needed and wants to add more questions to the process.
What is the most efficient approach that the consultant can recommend to the business to meet this requirement?
- A. Add a new Step element with Input elements
- B. Add an Input Action to a Step
- C. Add an LWC component
- D. Add a embedded FlexCard
Answer: A
NEW QUESTION 28
A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. The discount thresholds are set using adjustments such as 5%,
10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score.
Which two OmniStudio tools should the consultant recommend to meet these requirements' Choose 2 answers
- A. Calculation Matrix
- B. Calculation Procedure
- C. DataRaptor Transform
- D. OmniStudio Action
Answer: A,B
NEW QUESTION 29
A business has a requirement to display cases in a console for service agents. Cases can have a variety of statuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen the case. When the case is Active or Escalated, agents should not have the option to reopen the case.
Which FlexCard functionality can be used to meet this requirement?
- A. Flyouts
- B. State
- C. Conditional View
- D. Styling
Answer: C
NEW QUESTION 30
A company has a process that requires a birthday validation. At the beginning of the process, the user is asked to input their birthday. If the user is less than 18 years old. then the process should display an error stating that the age cannot be less than 18. The process should restrict users from continuing. If the user is 18 or older, then the process should proceed without any error message.
Which two OmniScript features should the consultant recommend to meet this validation requirement?
Choose 2 answers
- A. Formula
- B. Alert
- C. Messaging
- D. Calculation
Answer: A,C
NEW QUESTION 31
A company has deployed an OmniScript that is working as designed. During the process, the OmniScript has multiple steps that allow the user to review lists of cases, contacts, quotes, orders, and contracts for an accour Each step uses DataRaptor Extract Actions to retrieve Salesforce dat a. However, the OmniScript is reaching performance limitations, and the development team warns that they may begin hitting Governor limits.
Which two suggestions should the consultant propose to address this concern?
Choose 2 answers
- A. Combine the DataRaptors into an Integration Procedure
- B. Add Limit filter in DataRaptor Extract
- C. Add Order By filter in DataRaptor Extract
- D. Replace the DataRaptor Extracts with DataRaptor Turbo Extracts
Answer: A,D
NEW QUESTION 32
which Action element redirects the user outside an LWC OmniScript?
- A. Response
- B. Post to Object
- C. Done
- D. Navigate
Answer: D
NEW QUESTION 33
A business wants to create an OmniScript that allows call center agents to schedule field service appointment customers. The process needs to retrieve available appointment dates from an external system via a REST A[ and then display them to the user for selection in a dropdown list. Once the user selects a date, a confirmatic should display with rich text and images.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
- A. Text Area
- B. HTTP Action
- C. Multi-select
- D. Text Block
- E. Select
Answer: B,D,E
NEW QUESTION 34
A business plans to implement new tools for their call center agents to increase efficiency and improve customer experience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project:
* Easy access to frequent processes
* "At a glance" dashboards of customer information
* Lists of customer bills, which are stored on an external system
Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
Choose 2 answers
- A. Allow customers to enter bill payment information
- B. Display a 360° view of the customer
- C. Guide users through complex processes
- D. Display different actions based on context
Answer: B,C
NEW QUESTION 35
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