[May 10, 2023] New Real CBAP Exam Dumps Questions
Pass Your CBAP Exam Easily with Accurate Cetified business analysis professional (CBAP) appliaction PDF Questions
NEW QUESTION 160
What requirements elicitation involves carefully selected stakeholders and subject matter experts for a short, intensive period (usually for one to a few days) to define and document the requirements for a solution?
- A. Requirements workshop
- B. Many-to-many interviews
- C. Focus group
- D. Prototyping
Answer: A
NEW QUESTION 161
A service provider has seen significant erosion of its profit margin so engages an external consultancy firm to assess its business operations and recommend options to improve profitability. What is the first step that the business analyst (BA) will perform as part of this engagement?
- A. Perform a brainstorming session to determine the desired profit margins for the future state of operations
- B. Conduct activities to understand the reasons behind the erosion of profitability in the current state
- C. Organize a requirements elicitation meeting to determine the desired increase in the profit margin
- D. Hold a strategy session to understand how best to achieve increased profitability
Answer: B
NEW QUESTION 162
Which of the following directs the improvement efforts to those areas that will have the biggest impact?
- A. User Documentation
- B. Pareto diagram
- C. Flowchart
- D. Gantt chart
Answer: B
NEW QUESTION 163
A company that specialized in manufacturing vending machines for books has been in business for 10 years.
As the e-book and online retailing grow, the company perceived that a change is required to respond to the new emerging market forces. However, the change should focus on reusability as much as possible to reduce expenses. After analyzing the current state with the business subject matter experts, the business analyst (BA) proposed investing in a new business line of vending machines that sell pay per use mobile device phone fast charging stations.
Due to the urgency of this change, the BA was asked to finalize requirements elicitation in the shortest possible time.
By proposing this change, what type of view did the BA use to analyze the current manufacturer's state?
- A. Data-centric
- B. People-centric
- C. Capability-centric
- D. Process-centric
Answer: C
NEW QUESTION 164
A large insurance company wants to buy a new claims processing system or upgrade one of its two existing system. Each year the claims department is given a $3.5 million budget to spend. Time is of the essence since there are tome regulatory charges that will be coming the following year that will require several features that currently neither one of the two claims System currently support.
There are eight stakeholders onvolved in this initiative. There are local to where the claim system are managed, while five are located across the country. The business analyst (BA) struggled to get all stakeholders to agree on the desired features but ultimately got agreement on ten identified key features for the new claims system. The BA was able to build a current state and future state process model which included all ten key features.
System a processes 75% of the company's claims. It is 5 years old and the claim processors love it because it is easy to use. However it must go offline for two hours each day. The code is very module so it does have flexibility to be modified. To upgrade system A to have all ten features it would cost $5 million. System A would be at capacity if it were to process all of the company's claims.
System B process 25% of the company's claims. It is an older mainframe system, but rarely goes offline. It could easily handle double the number of claims that system A processes. However it has a lot of legacy code and would cost $6 million to upgrade.
Both system have some of the tem desired key features. But neither system has all ten. The cost to buy a new system would be $7 million.
Below is the estimated cost for each feature in priority order.
If the budget for the initiative was firm, what is a feasible solution to make sure the project stays within budget?
- A. Buy the new system with only the first 8 features.
- B. Upgrade system B with the first B features
- C. Buy the new system with only the first 5 features
- D. Upgrade system A with the first 8 features
Answer: D
NEW QUESTION 165
Fred's organization is using a plan-driven approach for the business analysis deliverables. In this approach how will the requirements be captured?
- A. Fred will use the project management information system.
- B. Fred will use whatever business analysis forms are most appropriate.
- C. Fred will use the appropriate documentation at the discretion of the business analysis team .
- D. Fred will use standardized templates.
Answer: D
NEW QUESTION 166
Which of the following is a process of adding labor to a project to reduce the project duration?
- A. Crashing
- B. Storming
- C. Forming
- D. Rolling wave planning
Answer: A
NEW QUESTION 167
A business analyst (BA) finds conflicting requirements gathered from several stakeholders. Aside from interviews what additional activities can the BA use to safeguard against this happening?
- A. Reviews and workshops
- B. User stories and scope modeling
- C. Item tracking and mind mapping
- D. Brainstorming and estimation
Answer: A
NEW QUESTION 168
A company with a big information technology (lT) department has hired a lead business analyst (BA) to enhance its business analysis practices The lead BA discovers that sponsors are not satisfied with project outcomes. Developers complain about incomplete, ambiguous, and changing requirements. All stakeholders including project managers, are blaming long cycles of analysis for the delays The business analysts, in turn feel overwhelmed with the number of projects and frustrated by the lack of collaboration from reviewers of their deliverables All of the evidence is anecdotal and none of the groups could strongly substantiate their opinions.
What should the lead BA implement to identify areas of improvement?
- A. Templates for BAs lo use
- B. Workload plans of the BA
- C. A BA time tracking system
- D. Key performance measures
Answer: D
NEW QUESTION 169
A business analyst (BA) is working on a payment system (PS) implementation. A set of systems which should interact with a new system has been identified. The business analyst defined that a user with role of
"Supervisor" in the PS must pass a two-factor authentication before an execution of the functions: "Change system parameters" and "Set up new supervisor." A user must have the role of "Supervisor" to use the standard functions "Send mail notification" or "Send SMS notification".
The BA defined the following use cases:
*"Change system parameters"
*"Setup new supervisor"
*"Send mail notification"
*"Send SMS notification"
*"Send notification"
*"Pass a two-factor authentication"
The BA wants to create a Use Case diagram.
Which standard relationship should be defined between "Setup new supervisor" and "Send notification?
- A. Option C
- B. Option B
- C. Option A
- D. Option D
Answer: A
NEW QUESTION 170
After having created several prototypes of a new web-based application, a business analyst (BA) would like to meet with the organization's stakeholders to elicit their perception, ideas, and attitudes about the prototypes.
Which of the following techniques should the BA use?
- A. Brainstorming
- B. Focus Groups
- C. Prioritization
- D. Decision Analysis
Answer: D
NEW QUESTION 171
A national branch of a global company is struggling to improve business processes of its Public and Government Affairs (PGA) department. To work with external stakeholders effectively, PGA employees need to collect, manage, and exchange a vast amount of information. Complex cases involve collaboration of many employees from different departments. The ability to share information and to coordinate corresponding activities is crucial for the company's growth plans. Their current tools and practices do not serve the purpose well. The existing system, which was deployed a couple of years ago, has only a few active users. The majority of PGA employees avoid using it because the system is hard to use and lacks needed functionality.
Consequently, available information is mostly unstructured and stored either locally or on a shared network drive. Some of the information exists only in a paper form.
The branch's PGA head, who sponsors the project, wants to implement a configurable solution that two other branches successfully deployed several months ago. Both deployments were done by three solution consultants, who will be available to assist in the project. They will be responsible for tailoring the solution to PGA needs, as well as for training the PGA staff. With their help, the sponsor plans to complete the project in approximately three months.
The solution consultants reside in another country 7 hours ahead of the rest of the project team. They will be available part-time, but are planning two one-week long trips to the PGA central office to conduct initial training and to participate in the final deployment of the system into production. The consultants, in turn, expect a business analyst (BA) to assist in collecting necessary data and defining customization requirements.
The solution consultants have composed a set of as-is solution documents. A spreadsheet contains a catalog of brief definitions of all requirements with priorities assigned to them. A separate document explains data models and user interfaces. For the new and changed requirements, the BA wants to capture additional attributes such as the source, reason, complexity, and priority of change. Some of these requirements can be reused in other work.
How should information for these requirements be managed?
- A. Rewrite requirements independent of the solution design
- B. Enter the information in the company's change management system
- C. Create a new workbook of requirements with necessary attributes
- D. Add the attributes to the original requirements catalog and change requirements
Answer: D
NEW QUESTION 172
Which one of the following diagrams when properly laid out is always laid in a left to right display to properly reflect the chronology of all project work?
- A. Arrow diagramming method
- B. Project schedule network diagram
- C. Influence diagram
- D. Time-scaled schedule network diagram
Answer: B
Explanation:
Section: Volume C
Explanation/Reference:
NEW QUESTION 173
You are the business analyst for your organization and you are preparing the business case for a proposed solution. You need to include the management horizon in your business case. What is the management horizon?
- A. It is the duration of each phase of the project until the solution earns a profit.
- B. It is the point in time for the solution to break even on cost and begin earning a profit.
- C. It is the point in time when the solution will be completed.
- D. It is the expected deliverables that will be beneficial for the organization.
Answer: B
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 174
Which of the following roles approves the project scope statement, phase gate reviews, solution validations, scope changes, and project success criteria?
- A. Project manager
- B. Solution owner
- C. Stakeholder
- D. Subject matter expert
Answer: B
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 175
A business unit of a transnational manufacturer wants to implement a robust process for addressing integrity- critical equipment deterioration incidents. Timely and complete resolution of such incidents is vital for the business unit's continuous safe and profitable operation. Treating each incident involves many employees from different departments extensively collaborating and exchanging information. That information is spread across multiple systems having their access limited to particular user groups. With the current manual process, some incidents get forgotten and remain unresolved for years.
The project's Sponsor is an Equipment Integrity and Reliability Advisor, who moved into this position from another business unit. That business unit implemented a proprietary application to integrate the information and to assist in tracking and managing the incidents. Having a positive experience with the application, the Sponsor is suggesting to customize it and reuse in the new business unit.
The business unit's Enterprise Architect (EA), who is responsible for assessing solution options and presenting them to executive decision makers, has a few concerns with adopting the existing application. The application uses point-to-point interfaces with other data sources whereas the business unit's target architecture relies on a data warehouse-based integration. Moreover, the two business units use different legacy systems, as well as different front-end implementation technologies. Additionally, the existing application is monolingual, while the business unit needs user interfaces and some data to be presented in two languages. With all of this, it may be easier to build a new application from scratch than to customize the existing one. To understand which option is better, the EA asks a business analyst (BA) to define business requirements.
Through the elicitation process, the BA identifies the following requirement: "Particular incident-related activities require approval by authorized personnel before beginning them, as well as confirmation of acceptance of their completion." What kind of asset should the BA provide to fully specify the approval requirement?
- A. A RACI matrix
- B. A use case model
- C. A business rule
- D. A process diagram
Answer: D
NEW QUESTION 176
An insurance company wants to increase sales by 15% and customer retention by 10% within 1 calendar year.
Various strategies to achieve this were considered and a restructure to the existing pricing model is selected to help achieve these goals.
A business analyst (BA) works with stakeholders such as actuaries, product specialists, sales staff, risk managers, and underwriters who agree to applying varying levels of discounts to customers based on:
*Total annual premium the customer has with the company (Financial worth)
*Time with the insurance company (Loyalty)
Various financial models are considered but the stakeholders agree that an initial applicable discount is determined based on the customer's overall premium:
The percentage of the maximum possible discount available to the customer is adjusted based on time with the company:
What did the BA create to ensure that everyone who needed to be included had been?
- A. Concept model
- B. Onion diagram
- C. Context model
- D. Capability diagram
Answer: B
NEW QUESTION 177
A financial institution engaged in mortgage lending has embarked on a business process improvement initiative to eliminate the activities that hinder growth to ultimately improve the success rate of its mortgage business. As a benchmark for identification, the institution is keen on improving any business process that has less than a 75% success rate. The institution has appointed a business analyst (BA) to review the business transactions for the processes of origination, payments, and closures, as well as identify opportunities for improvements and recommend solutions.
The BA has collected the following information over the last three months pertaining to these business processes:
* All the business processes are at their maximum capacity in terms of the current number of transactions.
* Each business process has a certain number of rejects and the reasons for rejection include documentation, verification, collateral, and funding. Funding rejects occur when the bank's customers have failed to make payment of their mortgage processing fee or mortgage closure payment.
The BA has also recommended the use of documentation checklists as a solution to eliminate the documentation rejects.
Which of the following business processes can be identified for the process improvement initiative?
- A. Mortgage origination process
- B. Collateral verification process
- C. Mortgage payment process
- D. Mortgage closure process
Answer: A
NEW QUESTION 178
Which of the following graphical presentations of a project plan is most appropriate for presenting to upper management?
- A. Scatter chart
- B. Critical Path Method
- C. Pareto Chat
- D. Pie chart
Answer: B
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 179
Which of the following chart shows the correlation between project team members and the work they've been assigned to complete?
- A. Responsibility Assignment Matrix (RAM) chart
- B. RACI chart
- C. Pie chart
- D. Gantt chart
Answer: A
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 180
A multi-domain project has stakeholders with different technical backgrounds. The presentation prepared by the business analyst (BA) for domain 1 was also used for domain 2 but the presentation was not clear and caused concerns for stakeholders in domain 2.
What can the BA do to alleviate the concerns of the stakeholders in domain 2?
- A. Produce an estimation applicable for the stakeholders in domain 2.
- B. Create a survey applicable for the stakeholders in domain 2.
- C. Present a model applicable for the stakeholders in domain 2.
- D. Develop a backlog applicable for the stakeholders in domain 2.
Answer: C
NEW QUESTION 181
A software company has won a contract to implement its product for a client. As part of the implementation work, a business analyst (BA) is asked to elicit information about the other client applications that will interface with the new system and provide the information graphically. The technical staff needs to understand the message interaction within the systems for key business transactions.
Which type of diagram should the BA use?
- A. Process
- B. Activity
- C. Context
- D. Sequence
Answer: D
Explanation:
Sequence diagrams used to specify and model requirements to show how processes operate and interact with one another, and in what order.
Reference IIBA BABOKv3 (151)
NEW QUESTION 182
When can changes to requirements occur in a business analysis planning and monitoring assignment?
- A. Change to requirements can occur any time before the project scope statement is created.
- B. Changes to requirements can occur at any time.
- C. Changes to requirements can occur any time after the project's change control system has been enacted.
- D. Change to requirements can occur at any time before the key stakeholders approve the identified requirements.
Answer: B
Explanation:
Section: Volume A
Explanation/Reference:
NEW QUESTION 183
____ is the degree to which a set of inherent characteristics fulfills requirements.
- A. Project phase
- B. Quality
- C. Regulation
- D. Scope
Answer: B
NEW QUESTION 184
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