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Updated Nov-2023 Pass BAP18 Exam - Real Practice Test Questions
BCS Practitioner Certificate in Business Analysis Practice 2018 is a valuable certification for business analysts seeking to enhance their knowledge, skills and career prospects. BAP18 exam is a rigorous and comprehensive assessment of a candidate's understanding of business analysis principles and practices, and the certification is recognized as a benchmark of excellence in the field.
The BAP18 exam covers a wide range of topics related to business analysis, including the role of the business analyst, business strategy, stakeholder analysis, requirements engineering, modelling techniques, and business process improvement. BAP18 exam is designed to test the candidate's knowledge and skills in these areas, as well as their ability to apply them in real-world scenarios. BAP18 exam is conducted online and consists of 40 multiple-choice questions. Candidates are given 60 minutes to complete the exam, and a score of 65% is required to pass.
NEW QUESTION # 23
BuildCo is small building company with the stall. The owner to reduce time spent on administration by simplifying the company's paperwork. This paperwork includes provides quotes and invoices, as well as managing orders and receipts for building materials.
Most of the paperwork is completed manually and copies are stored in filing cabinets. However, quotes and invoices are produced on a word processor and the stored on a computer, with printed copies also stored in the filing cabinets. The owner is not sure that all the current paperwork is necessary.
Which investigation technique would be MOST effective in establishing the need for item of paperwork?
- A. Interviews
- B. Workshop
- C. Document Analysis
- D. Questionnaire
Answer: C
Explanation:
Explanation
Since the owner of BuildCo is looking to simplify the company's paperwork, document analysis would be the most appropriate technique to identify which items of paperwork are necessary and which are not. By examining the current paperwork, the owner can identify redundancies, inefficiencies, and areas where improvements can be made. This analysis can then be used to determine which paperwork should be eliminated, streamlined, or replaced with more efficient processes.
NEW QUESTION # 24
A local council has decided to completely redesign the way it provides library lending services: it plans to stop lending books and move towards an entirety online e-book lending model Four activities to be included in the Business Activity Model (BAM) are given below:
a) Lend books
b) Establish licensing arrangements with publishers.
c) Define lending policies
d) Monitor lending usage
What will be the dependencies between these activities on the BAM?
- A. c - b - a - d
- B. d - c - a - b
- C. c -- a - b - d
- D. c - d - a - b
Answer: A
NEW QUESTION # 25
Marketing is primarily concerned with the 4Ps: product, promotion, price and price. The institute of Analysis (IoA) offers qualification in system analysis. A number of interviews have been held with senior stakeholders, including the marketing Manager. Here are two five of the activities that have been identified by stakeholders:
a) Agree new qualifications.
b) Upgrade the website.
c) Recruit new examiners.
d) Register candidates.
e) Analyze website activity.
Which of these activities would reflect the business perspective of the Marketing Manager of the loA?
- A. a, c and d
- B. b. d and e.
- C. b, c and e
- D. a. b and e
Answer: A
Explanation:
Explanation
The activities that would reflect the business perspective of the Marketing Manager of the IoA are a, c and d.
These activities involve agreeing new qualifications, recruiting new examiners and registering candidates.
These activities are all related to the 4Ps of marketing and would help to ensure the success of the IoA's marketing efforts.
NEW QUESTION # 26
Imran is the chief executive of FairCrops, a producer of ethically and sustainably sourced coffee and cocoa products. He is a true advocate of the FairCrops brand and has seen the positive impact of its approach in the South American regions in which It operates. He believed that there is a market for customers who want to ensure the products they consume have been purchased for a fair price and where the producer has not been unfairly treated.
FairCrops provide their products via an exclusive contract with Donald, the owner of Rest House; a small chain of coffee shops.
Ronaldo is a supplier to FairCrops. The prices he receives means he can provide for Ins family and enhance his crop yield through the advice and training provided by Alan, the FairCrops local representative and support officer From Imran's perspective, which of the following is a CORRECT partial CATWOE analysis of this situation?
- A. Customer - Alan, Actor = Donald. Actor = Ronaldo
- B. Customer = Alan. Actor = Ronaldo. Owner = Imran.
- C. Customer = Donald, Actor = Alan. Owner = Imran
- D. Owner = Ronaldo. Actor = Donald. Customer = Imran
Answer: D
NEW QUESTION # 27
A Business Analyst is reviewing the stakeholder management strategy for a high profile I Human Resources (HR) protect.
Following an organizational restructure, Harvey's role has changed from Director of Operations to Director of HR and he has Inherited sponsorship of the project. Harvey was previously involved in the project, but had little interest because his focus was on the Operational Projects that he sponsored.
Which of the following sets of stakeholder management strategies represent appropriate approaches for Harvey; firstly for when the project started and secondly now that his role has changed?
- A. Keep watch; Constant active management
- B. Ignore; Keep informed.
- C. Ignore; Constant active management
- D. Keep on side; Constant active management
Answer: C
NEW QUESTION # 28
An airline has agreed that the following Key performance indicator (KPI) will help measure one of the airline's Critical Success Factors (CSFs) -customer service. The KPI is the percentage of customers rating our service as excellent in an independently administrator customer survey.
In the current year, the performance objective associated with KPI is 70%. The airline, therefore, aims for at least 70% of customers rating its service as excellent.
Which of the following activities in a Business Activity Model would establish whether the KPI and its associated performance objective is being achieved?
- A. Agree performance objective.
- B. Deliver customer service.
- C. Define customer satisfaction.
- D. Monitor customer satisfaction.
Answer: B
NEW QUESTION # 29
The innovation center of accompany has created a new reporting tool. The senior management initially supported its introduction into the business; however. End users in one business area are unwilling to adopt the new tool, as they perceive that it is unnecessary.
One of the end users in this business area has been very vocal and has been rallying support from others through a corporate social media tool. End users In other business are also beginning to question whether they should adopt the tool and raising this issue with their managers.
The sponsor has fully supported the decision to go ahead with the new loot, but senior management is now questioning his decision, due to comments from the operational staff How would the end users be classified on a power/interest grid?
- A. High interest, some power.
- B. Some interest, high power
- C. Low interest, some power
- D. High interest, low power
Answer: D
Explanation:
Explanation
On a power/interest grid, end users are classified as having high interest (due to their vocal opposition to the new tool) but low power (as they have no authority to make decisions about the tool). This is in contrast to the senior managers, who have some power (as they have the authority to make decisions) but low interest (as they are not directly affected by the tool).
NEW QUESTION # 30
Part of the management summary of a business case is detailed below:
The key recommendation is that we proceed with the preferred option, a new process and a new IT system. We feel that this option is feasible. although we recognise there Is a risk of lower staff productivity while the new system Is being established ' Which category of costs or benefits has been described?
- A. Intangible costs
- B. Tangible benefits
- C. Tangible costs.
- D. Intangible benefits.
Answer: B
NEW QUESTION # 31
A Business Analyst is reviewing the stakeholder management strategy for a high profile I Human Resources (HR) protect.
Following an organizational restructure, Harvey's role has changed from Director of Operations to Director of HR and he has Inherited sponsorship of the project. Harvey was previously involved in the project, but had little interest because his focus was on the Operational Projects that he sponsored.
Which of the following sets of stakeholder management strategies represent appropriate approaches for Harvey; firstly for when the project started and secondly now that his role has changed?
- A. Keep watch; Constant active management
- B. Ignore; Constant active management
- C. Ignore; Keep informed.
- D. Keep on side; Constant active management
Answer: D
Explanation:
Explanation
The appropriate sets of stakeholder management strategies for Harvey when the project started were "Keep On Side" and "Constant Active Management". Now that his role has changed, the strategies should be "Keep On Side" and "Keep Informed". Keeping on side means maintaining a positive relationship with all stakeholders and keeping them informed about the project's progress. Constant active management involves working to ensure that all stakeholders are properly engaged in the project, and that their needs and concerns are addressed. Keeping informed means regularly sharing project updates and progress with stakeholders, so that they understand the project's progress and can provide feedback if needed.
NEW QUESTION # 32
AlpineTrails is a company that specialises In off en rig tailored waking holidays. The company was set up by John and Michael, who each own f50% of the business Alpine Trails books hotels, transport and equipment to create bespoke holidays tot AlpineTrails customers.
An agreement was recently reached with WalkNalion, a national walking organisation, tor AlpineTraile to provide a number or special holidays for Its members. These will be branded as WalkNation Holidays AlpineTrails will be responsible for organising the holidays, but WalkNalion will undertake the marketing and booking of these special holidays tor us members.
As well as customers, which stakeholder groups are- represented in this scenario?
- A. Owner. Partner. Supplier
- B. Partner, Manager. Employee
- C. Regulator. Owner, Partner.
- D. Manager, Employee. Supplier.
Answer: C
Explanation:
Explanation
In this scenario, there are three stakeholder groups represented: Regulator, Owner, and Partner. The Regulator is represented by WalkNation, the Owner is represented by John and Michael who each own 50% of the business, and the Partner is represented by WalkNation which is providing the branding and booking of the special holidays for its members
NEW QUESTION # 33
A business analyst working for a manufacturing company has been asked to support a new initiative to review and redesign the company's Process, enabling it is increase its production and expand into overseas markets. He is working in a team of business analytics and has been asked to do the following:
a) Assist in the evaluation of the benefits defined in the benefits plan b) Lead requirements elicitation and clarification activities c) Deliver coaching, training and ongoing support for any changes to existing processes.
Once the business analyst has completed these activities, which parts of the Business Change lifecycle will he have supported-?
- A. Realisation. Design and Implementation
- B. Implementation. Definition and Alignment
- C. Design. Alignment and Implementation
- D. Design and Realisation
Answer: C
Explanation:
Explanation
The business analyst has supported the Design, Alignment and Implementation parts of the Business Change lifecycle. In the Design phase, they would be helping to define the benefits plan and the requirements for the change. In the Alignment phase, they would be leading the elicitation and clarification activities, as well as providing coaching and training to support the changes. Finally, in the Implementation phase, they would be providing ongoing support for the changes.
NEW QUESTION # 34
- A. Business activity model
- B. Business process model
- C. Girby, to a client called MetalCor, a manufacture of component for washing machines and fridge freezers. The management team of MetalCor need some help in understanding the problems they are experiencing with their production line. Recently. Reproduction has dipped to a record low and more parts are being return as fully.
Production line staff blame each other and the more staff Girby speaker to, the more issue she identifies. She having difficulty keeping track of the arising themes and how they relate to each other.
Which of the following would enable Girby to model the arising themes and how they relate to each other? - D. Rich picture.
- E. Mind map
Answer: D
NEW QUESTION # 35
Bluesky Travel is an independent travel agency specialising in luxury bespoke holidays, which is introducing a new booking process. So far, the following key changes have been made:
1) The new Commercial Off The Shelf (COTS) software package for making bookings has been installed and is working
2) Data is being migrated from the old computer system to the COTS software package
3) The IT department has documented the configuration of the COTS system
4) The legal department has confirmed that the new COTS system is compliant with company policies.
In taking a holistic approach, which of the following areas of the POPII Model have NOT yet been addressed by the changes identified?
- A. Process and people
- B. Organisation and process.
- C. Organisation and information.
- D. People and technology
Answer: C
Explanation:
Explanation
The POPII Model consists of four areas: Organisation and Process, Process and People, People and Technology, and Organisation and Information. Based on the changes identified, it appears that the Organisation and Information area have NOT yet been addressed. This area deals with the organisation's data assets, such as policies, procedures, and information resources, and how this information is used and shared.
NEW QUESTION # 36
Paula is a business analyst working for a small bespoke furniture manufacturing company. The newly appointed chief executive, Beverly, has asked Paula to lead an initiative to refresh and restate (where necessary) the organization's plan for the next financial year. Paula recently led a planning worksope with senior managers and has made the following notes about issues raised in the worshop:
The company....
a) Aims to supply 10% of the local bespoke furniture market by the end of the financial year.
b) Will Invest In local radio advertising and appoint a creative team to develop an appropriate advertisement c) Will await the final draft of the annual accounts before considering investing in a new range of high-tech chairs.
d) Will adopt new 3D printing technologies to gain an advantage when quoting for bespoke furniture designs e) Recognises that bespoke furniture will always be more expensive than mass-produced, standard furniture Which of these notes will go into her MOST analysis?
- A. a, d and e
- B. b, c and e.
- C. a, b and c.
- D. a, b and d.
Answer: D
Explanation:
Explanation
The notes that will go into Paula's MOST analysis are A, B and D. A stands for objectives, B stands for strategies, and D stands for technology. These three aspects are important to consider when analyzing a company's financial plan for the next year. The objective (A) is to supply 10% of the local bespoke furniture market, the strategy (B) is to invest in local radio advertising and appoint a creative team to develop an advertisement, and the technology (D) is to adopt new 3D printing technologies to gain an advantage when quoting for bespoke furniture designs. All three of these notes are important to consider when making an informed financial plan for the next year.
NEW QUESTION # 37
Marketing is primarily concerned with the 4Ps: product, promotion, price and price. The institute of Analysis (IoA) offers qualification in system analysis. A number of interviews have been held with senior stakeholders, including the marketing Manager. Here are two five of the activities that have been identified by stakeholders:
a) Agree new qualifications.
b) Upgrade the website.
c) Recruit new examiners.
d) Register candidates.
e) Analyze website activity.
Which of these activities would reflect the business perspective of the Marketing Manager of the loA?
- A. b. d and e.
- B. b, c and e
- C. a, c and d
- D. a. b and e
Answer: D
NEW QUESTION # 38
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