2024 C-FSM-2211 Dumps PDF - C-FSM-2211 Real Exam Questions Answers [Q65-Q83]

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2024 C-FSM-2211 Dumps PDF - C-FSM-2211 Real Exam Questions Answers

Valid C-FSM-2211 Test Answers & SAP C-FSM-2211 Exam PDF


SAP C-FSM-2211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Explain the basic concept of Crowd service
  • Explain the features of mobile Field Service Management application and know how to accept
Topic 2
  • Outline the use cases of Smartforms and how to create and use them
  • Explain the basic concepts of integration between SAP Field Service Management
Topic 3
  • Explain where to find analytic reports in SAP Field Service Management
  • Outline the features of Planning and Dispatching and know how to create and assign a service call
Topic 4
  • Mobile SAP Field Service Management application
  • Know the advantages of using business rules and how to apply them for different use cases
Topic 5
  • Know the main architectural components as well as the basic features of the administration module
  • Explain the entire end-to-end execution steps starting from consumer self-service

 

NEW QUESTION # 65
What can you set in a scheduled business rule? Note: There are 2 correct answers to this question.

  • A. Notification
  • B. Frequency
  • C. Order
  • D. Condition

Answer: B,C


NEW QUESTION # 66
Which of the following are data object types that There are 3 correct answers to this question.

  • A. Smartform
  • B. Equipment
  • C. Item
  • D. Service contract
  • E. Service call

Answer: B,C,D


NEW QUESTION # 67
Which of the following elements can be used in Smartforms? Note: There are 3 correct answers to this question.

  • A. Picker, Status, Series, Number Input
  • B. Text Input, Picker, Status, Series
  • C. Text Input, Description, Picker, Status
  • D. Text Input, Picker, Series, Attachment
  • E. Text Input, Status, Series, Formula

Answer: A,B,D


NEW QUESTION # 68
What are the benefits of using activity feedback? Note Generate checklist reports for the customer.

  • A. Generate QA reports with the captured data.
  • B. Assist technicians to capture resolutions.
  • C. Assist technicians to record time and materials.
  • D. There are 2 correct answers to this question.

Answer: A,D


NEW QUESTION # 69
Which actions are available for a technician within an activity record? Note: There are 3 correct answers to this question.

  • A. Create Effort
  • B. Edit Business Partner
  • C. Send as E-Mail
  • D. Create Equipment
  • E. Add Smartform

Answer: A,D,E


NEW QUESTION # 70
As an administrator, you can maintain settings at different levels within an account. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.

  • A. You apply company-level settings to all databases.
  • B. You apply account-level settings to all databases.
  • C. You apply account-level settings to a specific database.
  • D. You apply company-level settings to a specific database.

Answer: B,D


NEW QUESTION # 71
Which of the following is supported in business rules?

  • A. Linked list
  • B. Array
  • C. Stack
  • D. Heap

Answer: B


NEW QUESTION # 72
As a service planner, you are viewing the list of best matching technicians, which information is displayed?
Note: There are 2 correct answers to this question.

  • A. Availability Status
  • B. Missing Skills
  • C. Worktime pattern
  • D. Booked assignments

Answer: A,B


NEW QUESTION # 73
What assumptions / facts go for Querying?
Note: There are 2 correct answers to this question.

  • A. T-SQL supported
  • B. DTOs have to be referenced by alias
  • C. Core SQL supported
  • D. DTOs have to be referenced by variable definitions

Answer: B,C


NEW QUESTION # 74
Which objects can you approve using the Time and Material journal? Note: There are 3 correct answers to this question.

  • A. Mileage
  • B. Work time
  • C. Expenses
  • D. Efforts
  • E. Quotation

Answer: A,C,D


NEW QUESTION # 75
What information is stored in the QR code used in the Customer Self-Service portal?

  • A. SAP Field Service Management URL
  • B. Equipment specific short URL
  • C. Customer Self-Service portal URL
  • D. Moment-Sets specific short URL

Answer: B


NEW QUESTION # 76
What are the approval statuses in Time & Material journal? Note: There are 3 correct answers to this question.

  • A. Pending
  • B. Approved
  • C. Declined
  • D. Revoked
  • E. Accepted

Answer: B,C,E


NEW QUESTION # 77
How can you set up authorizations in the Administration module in SAP Field Service Management? Note:
There are 2 correct answers to this question.

  • A. Assign permissions to user groups.
  • B. Assign user groups to permissions.
  • C. Assign user groups to users.
  • D. Assign users to permissions.

Answer: A,C


NEW QUESTION # 78
Which action in the Time and Material journal allows an approver to send the material record back to the technician to resubmit?

  • A. Decline
  • B. Request change
  • C. Duplicate
  • D. Review

Answer: B


NEW QUESTION # 79
How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.

  • A. You can standardize service process flows.
  • B. You can configure execution checkpoints.
  • C. You can improve the link between back office and field.
  • D. You can trigger actions based on standard system events.
  • E. You can provide a predefined script for service execution.

Answer: A,B,D


NEW QUESTION # 80
Which statement best describes the possibility to export offline data from the mobile app?

  • A. Offline data can be exported as soon as you have access to the mobile app.
  • B. Offline data can be exported from the mobile app with administrator authorization.
  • C. Offline data can be exported from the mobile app with technician authorization.
  • D. Offline data remains encrypted on the device and CANNOT be exported from the mobile app.

Answer: D


NEW QUESTION # 81
As an administrator, which actions can you take on the Time and Material journal tab? Note: There are 3 correct answers to this question.

  • A. Release
  • B. Approve
  • C. Close
  • D. Review
  • E. Delete

Answer: B,D,E


NEW QUESTION # 82
What are some functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

  • A. Automated scheduling
  • B. Customer self-service
  • C. Service level agreement
  • D. Ticket routing rules

Answer: A,B


NEW QUESTION # 83
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