Salesforce : Sales-Con-201 Questions & Answers
Updated: Jul 01, 2026
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Salesforce Certified Sales Cloud Consultant Sample Questions:
1. Cloud Kicks has organization-wide defaults set to Private for Account.
With the rollout of Opportunity Teams, what should a consultant consider?
A) The Opportunity will be implicitly Write for the team.
B) The Opportunity's Account will be implicitly Read for the team.
C) Opportunity should be set to Public Read/Write first.
2. A consultant is implementing a new Sales Cloud instance for Cloud Kicks (CK) that has a public sharing model for Accounts. Different sales reps own local accounts that create a multi-level Account Hierarchy. CK needs to see the total number of closed won opportunities and the revenue value for all accounts in the hierarchy when viewing a parent account.
Which recommendation meets this requirement?
A) Configure after-save flow to update a custom field on the parent account with the total value of won opportunities from the child accounts.
B) Reference the revenue totals on the parent accounts in the Account Hierarchy view.
C) Create a roll-up summary field on the Account with the total value of won opportunities from the child accounts.
3. A consultant for Cloud Kicks is migrating data from an on-premises system to Salesforce. The consultant has imported Account records, and is attempting to import the associated Contacts using Data Loader, but the import has failed records. The error messages all read UNABLE TO LOCK ROW.
What is causing these records to fail?
A) Contact records should be imported in the same batch as Account records.
B) An Apex trigger on the Account object is firing on insert and causing the Contact import to fall.
C) Updates to child records that have the same parent records are being processed simultaneously.
4. Cloud Kicks (CK) has been losing market share to competitors over the past year. CK management is planning next year's budget and has allocated more money for in-person meetings with its existing partners because CK thinks it will reduce churn.
Which option should a consultant recommend that CK use to track the spending increase for onsite visits?
A) Report on accounts with and without onsite activities.
B) Report on opportunities with and without onsite activities.
C) Report on the activity type that corresponds to an onsite visit.
5. Sales reps at Universal Containers receive leads that are generated from various channels. Lead quality varies greatly. Sales managers want the sales reps to focus on the leads most likely to result in a sale.
What should the consultant recommend to meet this requirement?
A) Implement a lead scoring strategy.
B) Implement lead assignment rules.
C) Create list views to filter on each lead source.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: A |
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