Salesforce : Sales-Con-201 Questions & Answers
Updated: Aug 20, 2026
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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Lead Management | 12% | - Lead qualification and conversion - Lead scoring and routing |
| Topic 2: Account and Contact Management | 12% | - Account hierarchy and relationships - Contact management best practices |
| Topic 3: Practical Application of Sales Cloud Expertise | 33% | - Sales Cloud implementation strategies - Customer success and solution delivery - Scalability and maintainability |
| Topic 4: Sales Cloud Configuration | 16% | - Sales processes and workflows - Sales Cloud features and customization |
| Topic 5: Sales Cloud Analytics | 10% | - Reports and dashboards for sales - Sales metrics and KPIs |
| Topic 6: Opportunity Management | 17% | - Forecasting and quota management - Opportunity stages and pipeline management |
Salesforce Certified Sales Cloud Consultant Sample Questions:
1. The Sales Cloud implementation at Cloud Kicks (CK) is now live. End user training is complete.
IT stakeholders have signed off on the technical aspects of the project. The CK admin continues to call the consultant with questions about the sales process. What should the consultant do?
A) Conduct a knowledge transfer with the admin.
B) Recommend that the admin attend Salesforce instructor-led training.
C) Suggest that CK purchase a support agreement.
2. Cloud Kicks has purchased a list of prospects and wants sales reps to contact and measure the return on investment (ROI) of the purchased list. Which solution should the consultant recommend?
A) Import the list as new Leads and update the Lead Source to "Purchased Lead".
B) Import the list as new Leads and map the Campaign during import.
C) Import the prospects as Contacts and assign them to Accounts.
3. Cloud Kicks want to track the return on investment (ROI) of its marketing campaigns for trade shows and customer webinars. What should the consultant recommend?
A) Use the Primary Campaign Source field on the Opportunity object.
B) Enable Campaign Influence and add It to the Opportunity page layout.
C) Create a custom field on the Opportunity object to capture Campaign details.
4. Cloud Kicks (CK) wants to implement sharing rules. Which consideration should the consultant explain to CK?
A) Sharing rules can expand access beyond the organization-wide default levels.
B) When a sharing rule is deleted, the sharing access created by that rule must be manually removed.
C) Sharing rules apply only to new records that meet the definition of the source data set.
5. Cloud Kicks wants to measure the effectiveness of multiple marketing campaigns that touch the same opportunity before it closes. What should the consultant recommend?
A) Campaign Influence
B) Lead Source field only
C) A single Primary Campaign Source field
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A |
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