WGU : Organizational-Behavior Questions & Answers
Updated: Aug 21, 2026
No. of Questions: 42 Questions & Answers with Testing Engine
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WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Communication and Decision Making | - Organizational communication processes - Decision-making models and biases |
| Teams and Group Dynamics | - Group decision-making and conflict resolution - Team formation and development stages |
| Organizational Structure and Culture | - Organizational culture and change - Organizational design and structure types |
| Leadership and Management | - Leadership styles and theories - Power, influence, and authority |
| Ethics and Organizational Responsibility | - Ethical decision making in organizations - Corporate social responsibility |
| Foundations of Organizational Behavior | - Individual behavior in organizations - Work attitudes and job satisfaction - Definition and scope of organizational behavior |
| Motivation and Performance | - Motivation theories (Maslow, Herzberg, McClelland, Expectancy theory) - Goal setting and performance management |
| Human Resource and Workplace Behavior | - Performance evaluation and feedback systems - Recruitment, selection, and onboarding concepts |
WGU Organizational Behavior (GTO1, C715) Sample Questions:
1. A project team was formed to complete a specific project. At the end of the first 6 months, the team was unable to deliver the results. The main cause was several team members spending significant time mistakenly working on the same tasks. Which role of a team lead is most useful in the given case?
A) Controller
B) Coordinator
C) Planner
D) Motivator
2. What is a personal view of how one is supposed to act in a given group situation?
A) Role perception
B) Role conflict
C) Role expectation
D) Role identity
3. What defines acceptable standards of behavior that are shared by group members?
A) Group status
B) Group norms
C) Group conformity
D) Group roles
4. What is social loafing?
A) A process by which individuals attempt to control the impression others form of them
B) An expectation that others will not act opportunistically when working collectively
C) The tendency for individuals to expend less effort when working collectively than when working individually
D) The tendency for individuals to work harder when working collectively than when working individually
5. What is true about the relationship between performance evaluation and motivation?
A) Employees must have confidence that the effort they exert will lead to a favorable performance evaluation.
B) The relationship is strong for employees but weak for managers.
C) The relationship does not depend on the perceptual process.
D) The relationship is strongest when employees know that traits are the criteria used for the evaluations.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A |
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