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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. Employee A noticed that Employee B was late for work, and A's perception of why B was late will determine what action A takes in this situation. Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?

A) Problem, criteria, and alternatives
B) Creativity, relationships, and expertise
C) Distinctiveness, consensus, and consistency
D) Situation, attributes, and alternatives

2. What is a positive effect of a cohesive group?

A) Bringing heterogeneity to the process
B) Reducing group norm effect
C) Improving group productivity
D) Promoting value flexibility

3. Which team type takes on many responsibilities of their former supervisors?

A) Cross-functional team
B) Virtual team
C) Self-managed work team
D) Problem-solving team

4. What is a personal view of how one is supposed to act in a given group situation?

A) Role perception
B) Role conflict
C) Role expectation
D) Role identity

5. What defines acceptable standards of behavior that are shared by group members?

A) Group status
B) Group norms
C) Group conformity
D) Group roles

Solutions: