Avaya : 3000.3 Questions & Answers
Updated: Sep 26, 2026
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Avaya 3000.3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Design & Architecture | 20% | - IP Office platform selection and sizing - Small Community Network (SCN) design - Site topology, scalability, and capacity planning |
| Topic 2: IP Office Hardware & Components | 15% | - Control units and expansion modules - Interface cards and endpoint support - Power options and hardware compatibility |
| Topic 3: Implementation & Configuration | 25% | - Licensing and feature activation - Call routing, ARS, trunk configuration - System setup, user and extension configuration |
| Topic 4: Maintenance & Troubleshooting | 10% | - Fault diagnosis and monitoring - Common issue resolution - Performance verification |
| Topic 5: Infrastructure Data Gathering | 15% | - Existing PBX, dial plan, and telecom infrastructure - Data network assessment and integration needs - Customer productivity and business requirements |
| Topic 6: Telephony & Messaging Applications | 15% | - Meet-me conferencing and CCR reporting - VoiceMail Pro and auto attendant - One-X Portal and user applications |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
The Customer Call Reporter (CCR)server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?
- A. http://192.168.42.100/CCRWebClint
- B. http://192.168.42.100:8888
- C. http://192.168.42.100:8080/inyama/inyama.html
- D. https://localhost/CCRWebAgent
- E. http://localhost/CCRWebAgent
Correct Answer: A 🗳️
A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)
- A. Secondary VoiceMail Pr Server installed on the network
- B. Primary Server IP Address configured on the secondary server
- C. License for the secondary VoiceMail Pro Server
- D. Backup Server IP Address configured on IP Office
Correct Answer: A,D 🗳️
When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?
- A. IP500 Voice Networking Channels
- B. Preferred Edition - Messaging
- C. IP500 IP Office Multi-Site Network (MSN)
- D. Advanced Small Community Networking (SCAN)
Correct Answer: A 🗳️
Which hunt group supports Forward Hunt Group Calls?
- A. Longest Waiting
- B. Collective
- C. Sequential
- D. Collective Call Waiting
Correct Answer: C 🗳️
A customer wants to implement a converged solution with the IP Office and VoiceMail Prol. The customer wants to be able to receive Voice Mail messages in Outlook, have the ability to save the .wav files , and receive voice mail notifications when a massage is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?
- A. Voicemail Pro with IMS
- B. Message Manager
- C. Outcalling
- D. Unified Messaging
- E. Voicemail Pro with UMS
Correct Answer: E 🗳️
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