Avaya : 3000.3 Questions & Answers
Updated: Jul 25, 2026
No. of Questions: 59 Questions & Answers with Testing Engine
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Avaya 3000.3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Infrastructure Data Gathering | 15% | - Existing PBX, dial plan, and telecom infrastructure - Data network assessment and integration needs - Customer productivity and business requirements |
| Topic 2: Implementation & Configuration | 25% | - Licensing and feature activation - Call routing, ARS, trunk configuration - System setup, user and extension configuration |
| Topic 3: Maintenance & Troubleshooting | 10% | - Fault diagnosis and monitoring - Common issue resolution - Performance verification |
| Topic 4: Solution Design & Architecture | 20% | - IP Office platform selection and sizing - Small Community Network (SCN) design - Site topology, scalability, and capacity planning |
| Topic 5: Telephony & Messaging Applications | 15% | - Meet-me conferencing and CCR reporting - VoiceMail Pro and auto attendant - One-X Portal and user applications |
| Topic 6: IP Office Hardware & Components | 15% | - Control units and expansion modules - Interface cards and endpoint support - Power options and hardware compatibility |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. The Customer Call Reporter (CCR)server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?
A) http://192.168.42.100/CCRWebClint
B) http://192.168.42.100:8888
C) http://192.168.42.100:8080/inyama/inyama.html
D) https://localhost/CCRWebAgent
E) http://localhost/CCRWebAgent
2. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)
A) Secondary VoiceMail Pr Server installed on the network
B) Primary Server IP Address configured on the secondary server
C) License for the secondary VoiceMail Pro Server
D) Backup Server IP Address configured on IP Office
3. When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?
A) IP500 Voice Networking Channels
B) Preferred Edition - Messaging
C) IP500 IP Office Multi-Site Network (MSN)
D) Advanced Small Community Networking (SCAN)
4. Which hunt group supports Forward Hunt Group Calls?
A) Longest Waiting
B) Collective
C) Sequential
D) Collective Call Waiting
5. A customer wants to implement a converged solution with the IP Office and VoiceMail Prol. The customer wants to be able to receive Voice Mail messages in Outlook, have the ability to save the .wav files , and receive voice mail notifications when a massage is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?
A) Voicemail Pro with IMS
B) Message Manager
C) Outcalling
D) Unified Messaging
E) Voicemail Pro with UMS
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,D | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: E |
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