Avaya : 3000-2 Questions & Answers
Updated: Aug 02, 2026
No. of Questions: 103 Questions & Answers with Testing Engine
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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Configuration | - System Deployment
|
| Applications and Services | - Communication Services
|
| SME Communications Solution Architecture | - Platform Overview
|
| Security and Administration | - Administrative Management
|
| Maintenance and Troubleshooting | - System Support
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?
A) Dependencies
B) Log On
C) General
D) Advanced
E) User
2. The Customer Call Reporter (CCR) server IP address is 192.168.42.100. After installing CCR and creating a Supervisor, what is the correct link for a remote CCR Agent to login?
A) http://192.168.42.100:8888
B) http://192.168.42.100:8080/inyama/inyama.html
C) http://192.168.42.100/CCRWebClient
D) https://localhost/CCRWebAgent
E) http://localhost/CCRWebAgent
3. A customer purchasing an IP500v2 with VoiceMail Pro requires that their sales force have the ability to check their voicemail from both Outlook as well as a secondary email address to ensure they will not miss any messages while on the road making sales calls. Which two IP Office licenses will accomplish this? (Choose two.)
A) Teleworker
B) Voicemail to Email
C) Email Integration Services
D) Mobile User
E) Power User
4. A customer has opened up a new location in London that will have four employees. They want to SCN this site with the current location in New York City which has an IP500 that has been installed for over a year without any software revisions. The employees in London will use the New York City location for all outbound and inbound calls and want to be able to dial any extension at either location. What should you recommend for this customer?
A) Install an IP500 with four IP phones in London and create a VPN connection between London and New York City with firewalls at both locations using double network address translations.
B) Install an IP500 with four IP phones in London and use the H.323 IP trunk for a SCN to connect back to New York City to dial out of New York City.
C) Install an IP500 with four IP phones in New York City and use the H.323 IP trunk for a SCN to connect back to London to dial out of London.
D) Install an IP500 with four digital phones in London and use short codes to dial across the H.323 IP trunk to connect back to New York City.
5. A customer is implementing an IP Office with VoiceMail Pro. They would like the ability to control their voicemail boxes via the display on their IP hard phones at their desks. Which feature should be activated to accomplish this?
A) Visual Voice
B) Integrated Messaging
C) Universal Messaging Service
D) Voicemail Display
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: D,E | Question # 4 Answer: B | Question # 5 Answer: A |
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