Last Updated: Oct 14, 2026
No. of Questions: 161 Questions & Answers with Testing Engine
Download Limit: Unlimited
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Choosing study material is really a question of trust. With 161 verified practice questions, ongoing refinement, and 24/7 support, the Microsoft Dynamics 365 Fundamentals (CRM) package on ActualTorrent gives MB-910 candidates a straightforward, low-risk way to prepare.
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Fundamentals (CRM) |
| Exam Number: | MB-910 |
| Exam Duration: | 60 minutes |
| Passing Score: | 700 (out of 1000) |
| Available Languages: | Japanese, Traditional Chinese, Italian, Korean, Spanish, Indonesian, German, French, Simplified Chinese, English, Russian, Portuguese (Brazil), Arabic (Saudi Arabia) |
| Certificate Validity Period: | Lifetime |
| Exam Format: | Multiple-answer, Scenario-based, Multiple-choice |
| Related Certifications: | Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate |
| Exam Price: | $99 USD |
| Real Exam Qty: | 40-60 |
| Recommended Training: | Microsoft Learn: Dynamics 365 Fundamentals (CRM) Learning Path |
| Exam Registration: | Microsoft Learn Pearson VUE |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or Onsite at authorized test centers |
| Pre Condition: | No prerequisites required |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/mb-910 |
| Section | Weight | Objectives |
|---|---|---|
| Describe Dynamics 365 Field Service | 15-20% | - Mobile app and offline functionality - Work order lifecycle and resource management - Inventory and asset management - Core features and scheduling capabilities |
| Describe Dynamics 365 Customer Insights - Journeys (Marketing) | 15-20% | - Email marketing and customer journeys - Integration with Copilot - Marketing forms, pages, and segments - Event management features - Lead generation and qualification - Capabilities and use cases |
| Describe Dynamics 365 Sales | 20-25% | - Sales accelerators and forecasting - Core capabilities and business scenarios - Product catalog, price lists, and unit groups - Lead and opportunity management processes - Business process flows - Quote, order, and invoice lifecycle |
| Explore core capabilities of Dynamics 365 customer engagement apps | 15-20% | - Security and access control - Overview of Copilot in customer engagement - Data management and reporting basics - Common features and navigation - Integration with Microsoft Power Platform |
| Describe Dynamics 365 Customer Service | 20-25% | - Key components and use cases - Knowledge base and entitlements - SLA and routing rules - Case management lifecycle - Unified service desk and channels |
The MB-910 exam contains 40-60 questions to be answered within 60 minutes minutes. Rehearsing with a timer on ActualTorrent trains you to pace each question instead of rushing at the end.
No prerequisites required
The Microsoft Dynamics 365 Fundamentals (CRM) material is developed by a dedicated research team whose members bring rich hands-on IT experience, including past work for international IT corporations. That background shapes both the questions and the way they are organized for study.
Each Microsoft Dynamics 365 Fundamentals (CRM) question is drawn from a large body of technical knowledge and analyzed before it enters the bank. Questions that are no longer relevant to the current exam are removed, while new material is added as the exam evolves, so the set you study stays lean and current.
Begin with the topics where your confidence is lowest, then confirm the rest.
The passing score for MB-910 is 700 (out of 1000), and the official exam fee is $99 USD. Fixing these numbers in mind helps you plan both your study target and your budget.
The package includes 161 practice questions for the MB-910 exam, covering the current Microsoft Dynamics 365 Fundamentals (CRM) objectives with verified answers.
Microsoft Learn: Dynamics 365 Fundamentals (CRM) Learning Path: Visit official page
Microsoft Learn: register for MB-910
Pearson VUE: register for MB-910
You need to identify the data sources that Microsoft Copilot for Sales can use. Which two sources should you identify? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Correct Answer: B,C 🗳️
You are a consultant working with a company that sells sporting equipment. The company uses Microsoft 365 and Dynamics 365 Sales.
You need to recommend tools that integrate with Dynamics 365 Sales and improve file collaboration.
What three tools should you recommend? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Correct Answer: B,D,E 🗳️
Sales representatives need a view of all of their customers and the statistics that relate to these customers.
You need to identify how to create visuals for sales representatives to analyze and compare the data for multiple accounts.
What are three possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Correct Answer: A,D,E 🗳️
A salesperson creates a record in Dynamics 365 Sales for a potential customer. The salesperson is unable to find the record and knows the customers first name only.
You need to help the salesperson find the record.
Match each search type to its scenario.
Instructions: To answer, drag the appropriate search type from the column on the left to its scenario on the right. Each search type may be used once, more than once, or not at all. Each correct match is worth one point.
Correct Answer:

A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.
The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales. Users must be able to attach notes to the proposal.
You need to recommend an app for the company. Which app should you recommend?
Correct Answer: C 🗳️
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