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BCS PC-BA-FBA-20 certification exam is recognized globally and is administered by the British Computer Society (BCS), a professional body for IT professionals. PC-BA-FBA-20 exam is available online and can be taken from anywhere in the world, making it a convenient option for candidates who are unable to attend a physical testing center.
NEW QUESTION # 32
A convenience food manufacturer has undertaken a strategic analysis study and has identified a threat from groups lobbying against the use of packaging for food products.
Which of the PESTLE categories would have helped highlight this threat?
- A. Economic.
- B. Environmental.
- C. Technological.
- D. Legal.
Answer: B
NEW QUESTION # 33
Which lifecycle accepts and expects changes during requirements so would cope well with a rapid pace of change?
- A. Iterative
- B. Incremental
- C. Waterfall
- D. V model
Answer: A
Explanation:
The Iterative (or Agile) lifecycle model is specifically designed to deal with changing requirements and a rapid pace of change. Unlike linear models like Waterfall or the V model, which expect requirements to be fixed early, the iterative model delivers the solution in a series of repeated cycles (iterations/sprints). This approach embraces the reality that requirements will change as stakeholders learn more about the evolving product and the business environment shifts. It explicitly incorporates frequent feedback loops and allows for the adaptation of requirements throughout the project, making it the most flexible and suitable model for unstable or complex environments.
(Reference: BCS Requirements Engineering - Lifecycle Models, Agile/Iterative)
NEW QUESTION # 34
During a workshop, it is useful to ask participants to come up with ideas which are listed for later evaluation.
What is this technique called?
- A. Mind Mapping
- B. Mess Finding
- C. Round Robin
- D. Brainstorming.
Answer: D
NEW QUESTION # 35
A stakeholder in a project has been classified as having no interest but high power/influence on the power/interest grid.
Which of the following would be an appropriate way of managing this stakeholder?
- A. Watch.
- B. Keep informed
- C. Keep on side.
- D. Ignore.
Answer: A
NEW QUESTION # 36
When running workshops it is useful to have someone with a role that includes specific responsibility for keeping attendees focused on achieving the objective of the workshop.
Which of the following terms describes this role?
- A. The facilitator.
- B. The arbitrator.
- C. The scribe.
- D. The stakeholder.
Answer: A
NEW QUESTION # 37
What is shown by the actor-task level of the business process hierarchy?
- A. The work conducted within each individual task.
- B. The actors involved in the business process.
- C. The event triggering the business process.
- D. The work carried out to complete the business process at an overview level.
Answer: A
Explanation:
The actor-task level is the lowest and most detailed level of the business process hierarchy. Its purpose is to show the sequence of actions and decisions taken by specific actors to complete a process. It effectively illustrates the work conducted within each individual task (often referred to as the procedure or work instruction). This level details how the work is performed.
Option A describes the Event-Response level (mid-level).
Option C is only part of the description-the actor is crucial, but the level shows the tasks they perform.
Option D describes the trigger for the Event-Response level.
(Reference: BCS Modelling Business Processes / BCS Business Analysis Practice - Business Process Hierarchy)
NEW QUESTION # 38
When is the self-esteem of individuals affected by a change process usually at its lowest?
- A. At all points during the change process.
- B. At the start of the change process
- C. At the end of the change process.
- D. In the middle phase of the change process.
Answer: D
NEW QUESTION # 39
Which elements are included in a CARDI log?
- A. Constraints, Actions, Risks, Dependencies, Issues.
- B. Constraints, Assumptions, Risks, Dependencies, Issues.
- C. Costs, Assumptions, Risks, Dependencies, Issues.
- D. Constraints, Assumptions, Risks, Dependencies, Identification.
Answer: C
NEW QUESTION # 40
Which of the following may be used to document the outcomes of a workshop?
- A. Brainwriting.
- B. Round robin.
- C. Mind maps.
- D. Stepwise refinement.
Answer: C
NEW QUESTION # 41
Which two 'P's contribute to the POPIT holistic model?
- A. Processes and Purpose
- B. Projects and People
- C. People and Processes
- D. Projects and Purpose
Answer: C
Explanation:
The POPIT model is a holistic framework used in business analysis to ensure that all aspects of the business system are considered when investigating a situation or implementing a change. The acronym stands for People, Organisation, Processes, Information, and Technology. Therefore, the two 'P' components of the model are People and Processes. 'People' relates to skills, motivation, job roles, and culture. 'Processes' refers to the defined procedures, activities, and tasks carried out to deliver the business service. Ensuring that changes are successful requires addressing all five components, as a change in one area (e.g., a new IT system) invariably impacts the other areas (e.g., the skills of the People, or the Information required).
(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice - Holistic View of the Business System, POPIT Model)
NEW QUESTION # 42
During which stage of the Business Analysis Process Model would a gap analysis be carried out?
- A. Analyse needs.
- B. Evaluate the options.
- C. Investigate situation.
- D. Define requirements.
Answer: A
NEW QUESTION # 43
What is the recommended management strategy to be taken to manage a stakeholder with some power and some interest in the power/interest grid?
- A. Keep onside
- B. Keep informed
- C. Watch
- D. Keep satisfied
Answer: A
Explanation:
The Power/Interest Grid is a tool used to determine appropriate strategies for managing different stakeholder groups based on their level of power (influence) and interest in the project. The grid defines four quadrants, each with a recommended management strategy:
High Power, High Interest: Manage Closely
High Power, Low Interest: Keep Satisfied
Low Power, High Interest: Keep Informed
Low Power, Low Interest: Watch (Minimum effort)
The category of Some Power, Some Interest is generally considered the mid-range or main group of stakeholders. For these individuals, the best strategy is to Keep onside (or Manage Regularly). This strategy means maintaining regular communication, involving them in the project at appropriate times, and ensuring their needs and concerns are addressed so that their interest remains positive and their moderate power does not turn against the project.
(Reference: BCS Business Analysis Practice - Stakeholder Management, Power/Interest Grid)
NEW QUESTION # 44
Which of the following is a principle of business analysis?
- A. Negotiation not avoidance.
- B. IT system change not business improvement
- C. Symptoms not root causes.
- D. Solutions not options.
Answer: A
Explanation:
One of the core principles of business analysis is the continuous need for negotiation and consensus building, particularly when dealing with conflicting stakeholder perspectives and requirements. Business analysis actively seeks to negotiate and resolve these conflicts rather than avoiding them, which is a key part of establishing a shared understanding of the problem and the proposed solution. The other options contradict established BA principles: the principle is to find root causes, not symptoms (leading to superficial and ineffective solutions); to investigate and evaluate multiple options, not just solutions (ensuring the optimal change is selected); and to focus on business improvement as the driver for any necessary IT system change, not the other way around. The BA role necessitates working across competing interests to reach a successful outcome, making negotiation a fundamental principle.
(Reference: BCS Business Analysis Practice - Principles of Business Analysis / Analysing and Managing Stakeholders)
NEW QUESTION # 45
In an iterative lifecycle, in which stage are the solution requirements explored and defined?
- A. Establish solution backlog
- B. Plan solution increment
- C. Establish business need and evaluate options
- D. Develop solution
Answer: D
Explanation:
In an iterative or Agile lifecycle, requirements are not defined entirely upfront but are explored and refined just-in-time, immediately prior to implementation. The stage where the detailed solution requirements (functional and non-functional) are elaborated, modeled, and defined-ready for construction-is the Develop solution stage (often referred to as the Implementation or Construction phase of an iteration/sprint). The detailed work of defining, modelling, and validating the specific requirements happens as a preparatory step for the actual build, distinguishing it from the preceding planning phase (C) or the upstream strategic work (A, B).
(Reference: BCS Requirements Engineering - Lifecycle Models, Iterative Development)
NEW QUESTION # 46
The requirements catalogue documents the business user or users who requested the requirement.
Which heading in the requirements catalogue template would this information be recorded?
- A. Source.
- B. Owner.
- C. Justification.
- D. Author.
Answer: A
NEW QUESTION # 47
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