Last Updated: Oct 11, 2026
No. of Questions: 192 Questions & Answers with Testing Engine
Download Limit: Unlimited
Our APP Test Engine & Soft Test Software of ActualTorrent 78201X actual exam materials can simulate the real test scenes so that you will have a good control of finishing speed and time. Much practice make you half the work with double the results about real Avaya 78201X exam. The package version including three versions will not only provide you high-pass-rate 78201X study materials but also different studying methods.
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Some candidates buy study materials hoping for a shortcut; experienced ones look for materials that respect their time. The Avaya IP Office™ Platform Support Certified package at ActualTorrent is built for the second group: 192 practice questions aligned with the real 78201X exam format, verified answers, and a free demo to check the fit first.
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office™ Platform Support Certified Exam |
| Exam Number: | 78201X |
| Related Certifications: | Avaya IP Office™ Platform Implement Certified (ACIS 77201X) |
| Exam Format: | Multiple response, Scenario-based questions, Multiple choice |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90 minutes |
| Available Languages: | Spanish, Italian, German, Portuguese, French, Japanese, English |
| Real Exam Qty: | 60–65 |
| Passing Score: | 70% |
| Exam Price: | $125 USD |
| Recommended Training: | ACSS 3000: Avaya IP Office Platform Support Training |
| Exam Registration: | Pearson VUE Avaya Learning Center |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended 6+ months hands-on experience with IP Office |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
| Section | Weight | Objectives |
|---|---|---|
| Installation and Initial Configuration | 15% | - Basic network configuration and connectivity - Software installation and upgrade - Hardware installation and setup |
| IP Office Platform Architecture and Components | 20% | - System hardware and software components - Licensing and system capacity - Platform functionality and communication services |
| Troubleshooting and Support | 20% | - Diagnosing system and connectivity issues - Support resources and escalation process - Resolving call quality and service problems - Using diagnostic tools and logs |
| Feature Configuration and Unified Communications | 20% | - Integration with third-party systems - Call routing and dial plan configuration - Voicemail and messaging features - Mobility and remote worker solutions |
| System Administration and Management | 25% | - Security settings and access control - System backup, restore and monitoring - Maintenance and update procedures - User, extension and group management |
The 78201X exam is the required test for earning the Avaya IP Office™ Platform Support Certified certification from Avaya. It assesses your command of the official exam objectives through scenario-based and knowledge questions, and the resulting credential is widely recognized by employers. Its reputation for difficulty is real but manageable — candidates who practice consistently with quality materials routinely walk in well prepared.
The official outline for the 78201X exam highlights these domains:
Seeing the topics laid out this way often shrinks the exam's intimidation factor — each domain is a finite, learnable block, and the Avaya IP Office™ Platform Support Certified practice questions at ActualTorrent follow the same structure.
No mandatory prerequisites; recommended 6+ months hands-on experience with IP Office
The 78201X exam is demanding, but its difficulty is specific, not mysterious: unfamiliar question formats, time pressure, and a few heavily weighted domains. All three respond to the same remedy — repeated, timed exposure to exam-style questions. That is what the Avaya IP Office™ Platform Support Certified practice materials at ActualTorrent provide, and the free demo lets you measure the real difficulty yourself before committing, which is usually the moment the fear starts shrinking.
The 78201X exam consists of 60–65 questions with a time allowance of 90 minutes minutes. Practicing full sets under a similar time cap is the most direct way to make sure pacing never costs you points on exam day.
Avaya offers these training resources for candidates:
Official courses explain the material; practice questions teach you how the exam asks about it. Most successful candidates use both.
Because seeing beats guessing. The free demo of the 78201X exam materials at ActualTorrent contains genuine samples from the full Avaya IP Office™ Platform Support Certified question set — same format, same expert-verified answers — and downloading it costs nothing. If you are unsure whether the materials match your level or your study style, the demo answers that question with evidence rather than marketing, and every demo on the site is free of charge.
The passing score is 70% and the exam fee is $125 USD. Knowing both numbers early helps you plan: aim to be consistently above the passing mark in timed practice sessions before you spend the fee on a booking.
Registration is available through the following official channels:
Many candidates find that booking a date early converts vague anxiety into a focused countdown — a useful psychological trick while working through the Avaya IP Office™ Platform Support Certified practice questions.
System Alarms can be viewed in two applications, but only one of them can generate alarm notification via email. Which application can send an email notification for an alarm?
Correct Answer: B 🗳️
A customer wants to use one of their local servers to supply the time and date for the Avaya IP Office 500V2.
In the System menu/Time Config Source, which setting would you select to achieve this?
Correct Answer: D 🗳️
Explanation: Only visible for ActualTorrent members. You can sign-up / login (it's free).
Six employees in a company have hot-desking enabled, and their calls will be redirected to their voicemail boxes when they log off. The employees want to access their voicemail boxes while they are out of the office. What is the best way to set up Direct Inward Dialing/Direct Inward Dial (DDI/DID) to achieve this?
Correct Answer: A 🗳️
Which application will enable users to access their own recordings from within Media Manager?
Correct Answer: B 🗳️
Explanation: Only visible for ActualTorrent members. You can sign-up / login (it's free).
In the Distributed Voicemail Pro and the Central Voicemail Pro, what protocol do they use to communicate with each other?
Correct Answer: A 🗳️
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