HP : HP2-B117 Questions & Answers

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HP HP2-B117 Exam Syllabus Topics:

HP Selling Imaging and Printing Fundamentals Sample Questions:

1. What are HP Managed Print Services?

A) An HP service for businesses who need supplies when they need them, regardless of time of day, weekends, or holidays
B) An HP software program that remotely manages what end users are printing
C) An hp.com database full of answers to customer inquiries about anything from technical issues, to putting new life into printed documents and photographs
D) An HP program that provides genuine HP supplies, maintenance, and break-fix services, plus drives continual improvement for customers across the customer's needs for imaging and printing

2. What are HP Care Pack services?

A) Support packages that extend and enhance hardware and software service beyond the scope of the included warranty
B) Bundled genuine HP supplies sold contractually
C) Bundled genuine HP supplies and maintenance kits provided to customers at specific service intervals
D) HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required

3. Which types of documents do graphical customers print, as opposed to the types of documents that technical customers print? (Select two.)

A) Banners
B) CAD drawings
C) Fine art
D) Blue prints
E) Schematics

4. What is required in order to manage HP OfficeJet Pro X printers and MFPs using HP Web Jetadmin?

A) Active Directory, LDAP, or Kerberos access
B) HP Jetdirect print server accessory
C) HP ePrint email address
D) Standard network Ethernet or wireless connection

5. How does the HP Universal Print Driver differ from traditional HP print drivers, such as the HP PCL 5 driver?

A) The HP Universal Print Driver can send a print job to multiple printers at the same time, while traditional print drivers can send a print job to only one printer.
B) The HP Universal Print Driver can send a print job to any HP printer in the fleet, but the traditional print driver can send a print job only to the model of printer for which it is designed.
C) The HP Universal Print Driver enables the customer to manage a single print driver to operate all HP printing devices in the fleet, while the traditional print driver requires the customer to manage separate print drivers for each device.
D) The HP Universal Print Driver can search the network for the printer that the user wants to install, but the traditional print driver can find a printer only if the user connects the printer via US

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