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Salesforce Slack-Dev-201 Exam Syllabus Topics:

Salesforce Certified Slack Developer Sample Questions:

1. Your organization is creating a Slack app to facilitate employee expense submissions and approvals.
Which workflow would be most appropriate for this app?

A) Develop a slash command for employees to input expenses, which are then automatically approved without manager review
B) Use a bot to collect expense details via direct messages, then post summaries in a common finance channel for approval
C) Implement a form using a modal where employees can submit expenses, which are then reviewed and approved by managers in a private thread
D) Set up a shared channel where employees post their expenses and managers approve them publicly

2. When is it appropriate to utilize Slack Developer Tools (SDT) in the development process of a Slack app?

A) When debugging message formats or testing API requests and responses directly within Slack
B) For extensive backend database management and server configuration adjustments
C) When designing high-fidelity graphical user interfaces for mobile or desktop applications
D) For creating and managing non-Slack related external APIs that the Slack app might interact with

3. When should a Slack app designed for customer support include support for channels that are shared externally via Slack Connect?

A) If the app is mainly used for internal team discussions and training within the company
B) When the app aims to provide direct customer support to clients through shared channels in Slack Connect
C) If the app deals with confidential internal support tickets that require high levels of security and privacy
D) When the app's primary function is to automate responses to internal queries only

4. If you are developing a Slack app that primarily functions to post messages in various channels without needing to access private user data, which token should you request?

A) Classic Bot Token
B) Bot User OAuth Token
C) Workspace Access Token
D) User OAuth Token

5. A Slack app is being developed for a large team to quickly access the latest sales figures. The data is updated frequently and needs to be readily accessible.
Which feature would be most appropriate for this functionality?

A) Set up an App Home tab with a continuous display of sales figures
B) Implement a bot to send daily sales figure updates in a designated channel
C) Use a slash command that allows team members to retrieve the latest sales figures on demand
D) Create a dedicated sales channel where figures are posted manually each day

Solutions: