Salesforce : Slack-Admn-201 Questions & Answers
Last Updated: Sep 24, 2026
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Salesforce Slack-Admn-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integrations and App Management | - Slack app installation and management - Salesforce and third-party integrations |
| Topic 2: Security and Compliance | - Data retention and compliance settings - Authentication and access controls |
| Topic 3: Troubleshooting and Support | - Common workspace issues resolution - Admin tools and diagnostic capabilities |
| Topic 4: Channel and Collaboration Management | - Messaging and collaboration features - Channel structure and governance |
| Topic 5: Workspace Administration | - Slack workspace setup and configuration - User provisioning and identity management |
Salesforce Certified Slack Administrator Sample Questions:
What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?
- A. There will be no changes to the member's workspace list.
- B. The member would be automatically added to the new workspace unless it is a hidden workspace.
- C. The member would be notified that they have a new workspace that they can join and would be unable to dismiss it until they have joined the workspace.
- D. The member would be automatically added to the new workspace and would be unable to leave.
Correct Answer: B 🗳️
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A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details.
True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization's Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.
- A. True
- B. False
Correct Answer: A 🗳️
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A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue.
They may need to reference the history in the future. Of note, there has not been any new activity in #bug- cricket for months, and the bug case has been closed.
What should the team do with #bug-cricket?
- A. Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.
- B. Convert the channel to private, and then archive it; members of the channel will retain access to the files.
- C. Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.
- D. Delete the channel; messages from a deleted channel are still available via search.
Correct Answer: A 🗳️
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You're a Workspace Admin cleaning up inactive channels.
You find a channel inactive for nine months with important content and one member remaining.
What should you do?
- A. Notify the one channel member, then archive the channel.
- B. Notify the one channel member, then delete the channel.
- C. Notify the one channel member that you are keeping the channel active, but limiting posting permissions to admins only.
- D. Notify the one channel member, then rename the channel and add #archived as a prefix.
Correct Answer: A 🗳️
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You're an Org Admin in your Slack Enterprise Grid org.
Your security team has requested that all new Slack Connect channels only be approved by Org Admins and Org Owners.
What should you do?
(Select the best answer.)
- A. Use Slack's default Slack Connect channel approval permissions which state only Org Admins and Org Owners can approve new channel requests.
- B. Advise all Workspace Admins and Workspace Owners to forward all Slack Connect channel requests to Org Admins and Org Owners.
- C. Send all Slack Connect channel requests to a private channel on an Org Admin and Org Owner-only workspace.
- D. Change the permissions in the admin dashboard so that Slack Connect channels can be approved by any Workspace Admin or Workspace Owner.
Correct Answer: A 🗳️
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