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IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

1. The touch screen is not working even though all wires and cables havebeen secured. Running diagnostics does not reveal any issues. What is the next troubleshooting step?

A) reinstall the touch screen drivers
B) replace the touch screen LCD assembly
C) replace the touch screen display
D) replace the system board

2. Which IBM SurePOS 5x5 warranty service type is optional in the U.S., but standard for all other countries?

A) carry-in repair
B) on-site repair
C) off-site repair
D) depot repair

3. To visually determine if the IBM SurePOS 565 has a PC card installed in the PC card slot, where should a technician look?

A) the lower left side of the system with the touch screen facing the technician
B) with the touch screen facing the technician, rotate it down as far as it can go and then inspect on the top of thesystem
C) the lower right side of the system with the touch screen facing the technician
D) with the touch screen facing the technician, rotate it back as far as it can go and then inspect on the bottom of the system

4. Which product should NOT be used to clean the IBM SurePOS 5x5 touch screen?

A) water
B) isopropyl alcohol
C) mild liquid class cleaner
D) chlorine

5. After installing a new hard disk drive, reconnecting the cables, and replacing the covers, what is the IBM-recommended final step?

A) set a new hard disk password for the new drive
B) use the Setup Utility to verify that the system recognizes the new hard disk drive
C) nothing; the IBM SurePOS 5x5 systems have "plug and play" architecture
D) use PC Doctor to perform a SMART test

Solutions: