Genesys : GE0-601 Questions & Answers
Last Updated: Sep 20, 2026
No. of Questions: 100 Questions & Answers with Testing Engine
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Average Salary for Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 Certified Professional
ICCE Engineer roles are in great demand nowadays. The average salaries of Genesys Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 exam certified professional in:
- United State - 90,000 USD
- England - 67,000 POUND
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Who should take the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
This course is intended for implementers of PureConnect, or other technical positions in charge of implementing their Genesys Interaction Hub.
Genesys GE0-601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Interaction Attendant and Call Flow Design | 25% | - Attendant Interface and Structure - Auto Attendant and Menu Configuration - Routing and Queue Configuration - Voice Prompts and Scheduling |
| Topic 2: PureConnect / Interaction Center Platform Overview | 20% | - Licensing Model and Management - System Architecture and Components - Server Roles and Dependencies |
| Topic 3: System Administration and Security | 20% | - Security Settings and Access Control - Dial Plan, SIP and Media Configuration - User, Role, Workgroup and Station Management |
| Topic 4: Installation and Initial Configuration | 20% | - Post-Installation Verification - Setup Assistant and Initial Configuration - Deployment Requirements |
| Topic 5: ACD, Reporting and Maintenance | 15% | - Logs, Updates and Troubleshooting - ACD and Skills-Based Routing - Interaction Supervisor and Reporter Basics |
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