BlackBerry : BCP-240 Questions & Answers
Last Updated: Oct 04, 2026
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BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| BlackBerry Enterprise Service (BES10) Integration | - Device enrollment and management - Policy and compliance management - BES10 architecture and components |
| Security and Troubleshooting | - Application permissions and sandboxing - Device encryption and security features - Common device and service issues resolution |
| Device Setup and Configuration | - Network and connectivity configuration - Initial device activation and setup - User profile and account configuration |
| Messaging and Communication Services | - Messaging troubleshooting - Email setup and synchronization - BlackBerry Hub configuration |
| BlackBerry 10 Architecture and Platform Overview | - Security model overview - BlackBerry 10 OS fundamentals - Device hardware and software components |
BlackBerry 10 Support Specialist Sample Questions:
How can a user tell if a read-only Wi-Fi profile has been pushed to the BlackBerry Smartphone using the BlackBerry Device Service (BDS)?
- A. The Wi-Fi profile will have a briefcase icon next to it.
- B. The Wi-Fi profile cannot be deleted, and all fields are greyed out and cannot be edited.
- C. The Wi-Fi profile will have a lock icon next to it.
- D. There is no way for a user to tell which profiles have been pushed.
Correct Answer: B 🗳️
What can be pushed by the BlackBerry Device Service (BDS) which will configure and automate the work email setting on the BlackBerry Tablet/smartphone?
- A. Outlook for Blackberry Tabled smartphone
- B. An email profile
- C. Software Configuration
- D. An IT policy rule
Correct Answer: B 🗳️
How is a password set on the BlackBerry Device?
- A. Settings-> Security-> Security and Privacy-> Device Password
- B. BlackBerry Hub -> Settings -> Device Password
- C. Options -> Security-> Password -> Device Password
- D. BlackBerry Hub -> Options -> Device Password
Correct Answer: A 🗳️
Which of the following would cause a new sent message to have a clock instead of a check mark?
- A. The email message was saved as a draft
- B. An incorrect recipient email address was included
- C. The email message was filed
- D. The Wi-Fi or cellular radios are not connected to the network
Correct Answer: D 🗳️
A BlackBerry 10 (BB10) user is able to browse internal and external sites but is unable to hit a File Share on the home network. Which of the following actions will most likely resolve this issue?
- A. Re-configure the Email profile
- B. Add the corporate VPN profile
- C. Turn on the BlackBerry Device cellular radio
- D. Add home Wi-Fi in the Network connections
Correct Answer: D 🗳️
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