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Avaya 74970X Exam Syllabus Topics:

Avaya Oceana® Solution Support Sample Questions:

1. Which statement about Avaya Oceana CSC and ACS integration is true?

A) CSC uses AES to control and monitor Session Manager voice calls and resources.
B) CSC is implemented as a DMCC application to manage the messaging between Communication Manager Events and Avaya Oceana through AES.
C) CSC is implemented as a TSAPI application to manage the messaging between Communication Manager Events and Avaya Oceana through AES.
D) CSC communicates with Communication Manager through the DLG Interface in the AES.

2. A customer is running an Avaya Oceana solution and a technical engineer is troubleshooting an operational issue. Many components are logging errors showing that they cannot connect to Unified Collaboration Module (UCM).
Which three actions will help to verify the current deployed state of UCM In the solution?
(Choose three.)

A) Check the status of duster 1 in SMGR.
B) Run deploy-service -lv on the Breeze server.
C) Look at the Oceana Monitor page.
D) Check the service install status on cluster Administrator page in SMGR.
E) Look at the Event Log in System Manager.

3. A customer is unable to login to the Agent Workspaces with Multimedia Channels. Given these log messages:
2018-04-24 07:01:11,358 [pool-128-thread-1] config.OcpOceanaMonitorWASProduction INFO -
[M:setOceanaHeartbeatMessage] [T:null].OceanaHeartbeatMessage.MessageText:[GigaSpaces Connection OK. Database connection is Broken. ORC Rest service is reachable (http 200).
AgentControllerService Alive, Cluster Status ACTIVE] Status: [ERROR]
2018-04-24 07:02:09,853 [pool-128-thread-1] serviceability.AgentControllerStatusTask ERROR
- [M:AgentControllerStatusRunnable] [T:null]. Error in DB Connection com.avaya.ocp.db.util.PersistenceException: java.sql.SQLException: [Cache JDBC] Communication link failure: Connection refused at com.avaya.ocp.db.util.DbConnFactoryDbcpPool.getDbConnection (DbConnFactoryDbcpPool.java:166) What is causing these log messages?

A) The EDM database Is not reachable.
B) Multimedia Cache database not reachable.
C) The ORC Rest service Is not working.
D) The LDAP database Is not reachable.

4. Under the Avaya Aura Experience Portal Oceana Sample Application variable configuration settings, what is the significance of the backup SIP address in case of a failure in Avaya Oceana?

A) It can be set to a Routing VDN number.
B) It can be set to an alternative Ingress VDN number when the standard Ingress VDN is unavailable.
C) It can be set to a RONA VDN number.
D) It can be set to a Default VDN number to be used when Avaya Oceana is unavailable.

5. A customer has performed the backup operation for Avaya Oceana solution.
Where can you see the backup of UCA Store service that has been completed 100%?

A) In the System Manager on the Cluster Administration under Backup and Restore Job Status
B) In the System Manager on the Avaya Breeze
C) In the System Manager on the Server Administration under Backup and Restore Job Status
D) In the System Manager on the Server Management

Solutions: