HP : HP2-I47 Questions & Answers
Updated: Sep 20, 2026
No. of Questions: 32 Questions & Answers with Testing Engine
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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Skills and Positioning | - Demonstrating value to clients - Qualifying customer needs - Positioning HP Lifecycle Services - Building and presenting the business case |
| Service Registration and Delivery | - HP Channel Services Network (CSN) registration - HP Care Pack attachment rules |
| HP Lifecycle Services Overview | - HP Fix Services - HP Set Up Services - HP Optimize Services - HP Renew Services - HP Protect Services - HP Collaborate Services |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
How are HP Care Pack Services sold?
- A. They are attached to hardware by the device serial number and sold as a transactional upfront payment.
- B. They are available as a contractual service and can be sold at any time as a standard SKU offering
- C. They are sold with flexible payment terms and coverage options, offer standard and custom options, and are renewable.
- D. They are sold as a transactional upfront payment although they require special terms and a minimum threshold.
Correct Answer: A 🗳️
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What does HP Fix Services provide for HP Personal Systems? (Select two.)
- A. Operating system and firmware updates
- B. Protection from manufacturer defects
- C. Mandatory customer self-repair (offshore)
- D. Multiple response time options to meet customer needs
Correct Answer: A,D 🗳️
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Which statements are true about how HP Partners can sell HP Lifecycle Services? (Select two.)
- A. All Partners can sell HP Lifecycle Services contractually.
- B. All Partners can resell HP Lifecycle Services as transactional upfront payments
- C. HP Synergy Partners can attach HP Care Packs to contractual HP hardware deals.
- D. HP Power Service Partners cannot sell HP Care Pack renewals as SKU-based services.
- E. Partners can combine their services with HP Lifecycle Services to create a service bundle for their customers.
Correct Answer: B,E 🗳️
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Name two specific pain points a customer might have that HP Fix Services can help address. (Select two.)
- A. Customer is not set up for remote working
- B. Customer needs to focus on CapEx rather than OpEx.
- C. Customer is facing increased cyberthreats.
- D. Changing trends have had a negative impact on business performance.
- E. Employees are less productive due to maintenance issues.
Correct Answer: A,E 🗳️
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