ServiceNow : CIS-TPRM Questions & Answers

Updated: Aug 01, 2026

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ServiceNow CIS-TPRM Exam Syllabus Topics:

SectionObjectives
Topic 1: Integration and Automation- Automation workflows
  • 1. Notification and task automation
    • 2. Lifecycle automation
      - Platform integration
      • 1. Data ingestion from third parties
        • 2. Integration with ServiceNow GRC
          Topic 2: Reporting and Governance- Audit and compliance
          • 1. Regulatory alignment concepts
            • 2. Audit trail management
              - Dashboards and reporting
              • 1. Compliance reporting
                • 2. Risk dashboards
                  Topic 3: Risk Assessment and Management- Risk scoring and evaluation
                  • 1. Risk rating methodologies
                    • 2. Inherent vs residual risk
                      - Issue management
                      • 1. Finding remediation workflows
                        • 2. Escalation processes
                          Topic 4: Third-party Risk Management Fundamentals- TPRM concepts and lifecycle
                          • 1. Risk identification and assessment principles
                            • 2. Third-party onboarding process overview
                              Topic 5: Configuration and Implementation- TPRM application configuration
                              • 1. Workflow configuration
                                • 2. Core data model and tables
                                  - Assessment setup
                                  • 1. Vendor assessment templates
                                    • 2. Questionnaire configuration

                                      ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:

                                      1. What ServiceNow feature helps companies manage third parties without emails and spreadsheets?
                                      Response:

                                      A) The Customer Service Portal
                                      B) The Third-party Registry
                                      C) The Third-party Platform
                                      D) The Third-party Portal


                                      2. What challenge might an organization face when integrating third-party technical systems with its own?
                                      Response:

                                      A) Achieving complete alignment of branding strategies
                                      B) Ensuring seamless communication across different technical platforms
                                      C) Managing the public relations impact of the integration
                                      D) Aligning the third party,s financial goals with the organization,s


                                      3. In the context of Contact Configuration, what is the impact of poorly defined roles?
                                      Response:

                                      A) Improved scalability and flexibility in managing contacts
                                      B) Enhanced security and data protection for both parties
                                      C) Increased efficiency in communication and problem resolution
                                      D) Decreased clarity and potential delays in addressing issues


                                      4. What is a significant advantage of using dashboards in the Third-party Risk Management process?
                                      Response:

                                      A) They enhance the organization,s ability to monitor and respond to third-party risks promptly.
                                      B) They eliminate the need for regular risk assessments.
                                      C) They increase the workload of risk management teams.
                                      D) They serve as a platform for third-party communication.


                                      5. Which feature in ServiceNow GRC helps in identifying the highest risk areas and prioritizing compliance activities?
                                      Response:

                                      A) The Document Storage System
                                      B) The Heat Map visualization
                                      C) The Email Campaign function
                                      D) The Social Media Integration module


                                      Solutions:

                                      Question # 1
                                      Answer: D
                                      Question # 2
                                      Answer: A
                                      Question # 3
                                      Answer: C
                                      Question # 4
                                      Answer: C
                                      Question # 5
                                      Answer: A

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