Avaya : 74950X Questions & Answers
Updated: Aug 10, 2026
No. of Questions: 65 Questions & Answers with Testing Engine
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Avaya 74950X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Workspaces and Agent Experience | - Context management - Supervisor features - Interaction routing and handling - Agent Workspaces configuration |
| Topic 2: Troubleshooting and Best Practices | - Integration issue diagnosis - Log analysis - Channel troubleshooting - Deployment best practices |
| Topic 3: Avaya Oceana Solution Architecture | - Workspaces architecture - Avaya Oceana core components - Component interfaces and interactions - Avaya Breeze platform integration |
| Topic 4: Omnichannel Solution Integration | - Voice channel integration - Web Chat integration - Email channel integration - SMS channel integration - Social media and chatbot integration |
| Topic 5: Installation and Initial Configuration | - Avaya Control Manager integration - Certificates and security setup - Cluster installation and configuration - Core platform deployment |
| Topic 6: Administration and Maintenance | - Routine operational tasks - System monitoring - Database and datastore management - Backup and restore procedures |
Avaya Oceana® Solution Integration Sample Questions:
1. When you see the link state does not contain the link Information in the Avaya Surge™ Application Network topology view, which corrective action will you take?
A) Apply Flow Rules and discover the ONA.
B) Apply the service template and restart the IoT Controller.
C) Apply service profiles and restart the ONA.
D) Apply service profiles and connect the ONA to the switch.
2. Each ONA follows an ONA Life Cycle Management to describe its states.
When the ONA is in the Ready state, which statement is true?
A) It is when the device inventory/profile is present and associated to a Service Profile, and the device is in the network, authenticated, and operational.
B) It is when the device Inventory/profile is present, and the device is in the network and authenticated, but the service profile Is not associated.
C) It is when a device is connected to the network for which the device inventory/profile is not present.
D) It is when the device Inventory/profile is present and associated to a service profile, but the device is not in the network.
3. Which encryption method is used in the Avaya Surge™ IoT application user Interface to encrypt communication flow between the Surge solution components?
A) TLS 1.2 with 2048 encryption
B) TLS 1.1 with 1024 encryption
C) TLS with 2048 encryption
D) TLS 1 with 2048 encryption
4. Which Avaya Surge™ Administration user interface sub interface can be used to perform the software upgrades for ONA and HyperSec Gateway?
A) Device Software Management
B) ONA/HyperSec Device Diagnostics user interface
C) Surge Administration user interface
D) SDN Controller Device Orchestration user interface
5. The Avaya Surge™ IoT Controller model hosts a number of virtual machines.
Which component administers each virtual machine and monitors each process running on virtual machines?
A) Supervisor Agents
B) Supervisor Driver
C) Surge Application Agent
D) Opendaylight Controller
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: D |
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