Avaya : 37820X Questions & Answers
Updated: Jul 19, 2026
No. of Questions: 66 Questions & Answers with Testing Engine
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Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Collaboration and Unified Communications | - Communication services integration
|
| Topic 2: Avaya Midsize Solution Fundamentals | - Solution components and capabilities
|
| Topic 3: Solution Design Principles | - Design methodologies
|
| Topic 4: Security and Network Design | - Network considerations
|
Avaya Midsize Solution Design Sample Questions:
1. The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?
A) It must use a corded handset.
B) It does not have a touch screen.
C) It includes traditional dial pad.
D) It does not Include a camera.
2. Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?
A) Only Member level users and above can share files.
B) Only Owner/Admin level users can share files.
C) All levels of users can share files.
D) File sharing is not a capability within Avaya Spaces.
3. Refer to the Scenario: IT-FAC.
IT-FAC Is very concerned about reliability since they need the ability to always make calls and receive calls.
They are not as concerned about reliability of messaging and other forms of collaboration.
Based on the above information, what Is required in the IP Office solution to provide backup for their SIP trunks and Session Border Controller for Enterprise (SBCE)?
A) Add an E1 or T1 line with a combo card.
B) Add a second Portwell SBCE to provide High Availability (HA).
C) Add Plain Old Telephone Service (POTS) lines and analog modules to the IP500 V2.
D) Duplicate all of the SIP trunks, add another Portwell SBCE and High Availability (HA. licenses.
4. In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?
A) The Contact Center Manager Administration database
B) The Contact Center Manager Server database
C) The Contact Center Multimedia database
D) The Communication Control Toolkit database
5. You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business.
Based on these factors, which IP Office deployment model would meet the customer requirements?
A) Public Cloud
B) Hybrid Cloud
C) On-Premise
D) Private Cloud
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: D |
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